Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RYAN ALBARRACIN

Middle Village,USA

Summary

Dynamic sales professional with a proven track record at Concinnity Digital, enhancing appointment-setting success by 10%. Skilled in Salesforce CRM and renowned for exceptional customer service, I excel in building relationships and managing sales pipelines, driving results through effective collaboration and goal-oriented strategies.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Concinnity Digital
Dipolog City, Remote
03.2024 - 05.2025
  • Increased appointment-setting success of 10% by developing targeted call lists based on potential client needs.
  • Managed over 50 customer calls per day.
  • Collaborated with sales team to exchange leads and strategies, enhancing appointment-setting with high-level decision-makers.
  • Leveraged in-depth knowledge of company products and services to communicate effectively with potential clients during cold calls.
  • Built rapport with diverse clientele through daily phone interactions, improving customer engagement.

Appointment Setter/Sales representative

C&C Business and Staffing. LLC
, Remote
08.2023 - 01.2024
  • Engaged potential clients through cold calling and email outreach
  • Coordinated appointments between qualified prospects and sales team to facilitate follow-up
  • Scheduled appointments for clients using company-specific scheduling software.
  • Communicated with potential clients to understand their needs and preferences.
  • Managed follow-up calls to confirm appointments and provide additional information.

Sales Representative/Publishing Consultant

Author Solutions
05.2019 - 06.2023
  • Managed author's project through entire writing, production, and publishing process, ensuring timely delivery and quality standards.
  • Called authors to brief them on company's publishing services, facilitating informed decisions about their projects.
  • Resolved authors' queries by providing comprehensive information and support, enhancing their understanding and satisfaction.

Real Estate Agent

Filipino Homes
03.2019 - 09.2022
  • Guided sellers and buyers in marketing properties and negotiating purchases to achieve optimal pricing and favorable terms.
  • Facilitated property viewings for clients, showcasing key features and benefits.
  • Guided clients through buying and selling processes, ensuring understanding and satisfaction.
  • Developed marketing strategies to promote listings across various platforms effectively.

Sales Representative

Telstra Telecommunications Company
03.2014 - 10.2016
  • Addressed general customer inquiries, recognized sales opportunities, and closed sales as an inbound sales representative.
  • Collaborated with team to identify customer needs and deliver solutions.
  • Managed customer accounts, ensuring satisfaction and retention.
  • Conducted product demonstrations to showcase features and benefits.

Country Manager

Megaworld International
03.2012 - 09.2013
  • Real Estate agent for international market - Europe
  • Developed and executed strategic plans for market expansion in diverse regions.
  • Managed cross-functional teams to enhance operational efficiency and customer satisfaction.
  • Cultivated relationships with key stakeholders to drive business growth initiatives.

Corporate Account Officer

Avida Towers Cebu
03.2011 - 02.2012
  • Local market - Real estate agent - Cebu City Projects
  • Managed accounts payable and receivable processes for real estate transactions.
  • Assisted in preparing budgets and forecasts for project planning.

Education

Bachelor of Science - Nursing

Dipolog Medical Center College Foundation
Dipolog City, Zamboanga Del Norte, Philippines

Skills

  • B2C and B2B sales expertise
  • Sales pipeline management
  • Salesforce CRM proficiency
  • Appointment scheduling
  • Customer service excellence
  • Organizational skills
  • Time management
  • Computer proficiency
  • Microsoft Office expertise
  • Team collaboration
  • Attention to detail
  • Goal orientation

Certification

  • TOP 1 Tier 2 Publishing Consultant, Xlibris, 2020
  • TOP 2 Tier 2 Publishing Consultant, Xlibris, 2020
  • Certificate of Recognition for 3 years of providing service, dedication, and loyalty to Author Solutions Philippines Incorporated, 08/12/22

Timeline

Inside Sales Representative

Concinnity Digital
03.2024 - 05.2025

Appointment Setter/Sales representative

C&C Business and Staffing. LLC
08.2023 - 01.2024

Sales Representative/Publishing Consultant

Author Solutions
05.2019 - 06.2023

Real Estate Agent

Filipino Homes
03.2019 - 09.2022

Sales Representative

Telstra Telecommunications Company
03.2014 - 10.2016

Country Manager

Megaworld International
03.2012 - 09.2013

Corporate Account Officer

Avida Towers Cebu
03.2011 - 02.2012

Bachelor of Science - Nursing

Dipolog Medical Center College Foundation
RYAN ALBARRACIN