Ryan Alexander Kilian
Saint Cloud
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
General manager
Sol Azteca
Saint Cloud
02.2024 - Current
- Led daily operations and ensured efficient service in a vibrant restaurant environment.
- Managed staff scheduling and coordinated training for new employees.
- Oversaw inventory management and maintained optimal stock levels for menu items.
- Developed marketing strategies to promote special events and increase customer engagement.
- Fostered a positive team culture through effective communication and conflict resolution.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed targeted advertising campaigns across multiple platforms.
- Developed engaging ad campaigns to promote brand visibility and awareness.
- Managed social media accounts to enhance audience engagement and reach.
- Collaborated with cross-functional teams to enhance brand visibility and engagement.
General Manager of Operations
Speedway Gas Station
Foley
03.2023 - 03.2024
- Oversaw daily operations ensuring compliance with company policies and standards.
- Managed inventory levels to optimize product availability and reduce waste.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Provided strategic direction to staff members in order to maximize productivity.
- Implemented strategies for improving customer experience through enhanced product offerings or improved service delivery.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
General Manager
Papa Johns
Monticello
03.2023 - 01.2024
- Led daily operations and ensured compliance with company standards.
- Managed staff scheduling and optimized labor allocation for efficiency.
- Trained and mentored team members to enhance service quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Pizza Hut
Waite Park
02.2022 - 03.2023
- Led daily operations and ensured compliance with company standards.
- Managed staff scheduling and optimized labor allocation for efficiency.
- Trained and mentored team members to enhance service quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant General Manager / front of house manager
Fuji Steakhouse
St. Cloud
08.2018 - 02.2022
- The Operations Manager is responsible for overseeing all financial transactions and possesses comprehensive training and expertise across all restaurant functions.
- This individual serves as the primary representative of the company.
- On-site presence is maintained from 11:00 AM to 9:00 PM, Monday through Sunday.
Kitchen Manager, Head Chef
Fishers Club
Avon
04.2018 - 08.2018
- Seeking employment in the Twin Cities / Temporary relocation
Kitchen Manager, Head Chef
Hitching Post
Annandale
01.2018 - 04.2018
- Wanted more opportunity and responsibilities
Kitchen Manager
Saint Cloud Country Club
Saint Cloud
01.2018 - 04.2018
- Wanted more opportunity and responsibilities
Prep Specialist
Ciatti's
Saint Cloud
10.2017 - 01.2018
- Restaurant closed
Heart of House Team Member
Red Lobster
Saint Cloud
10.2016 - 04.2017
- Wanted to use leadership skills in a managerial position
Kitchen Assistant Manager
Tommy's Restaurant
San Clemente
09.2005 - 10.2016
- Relocation From California to Minnesota
Education
Culinary
Saddleback College
Mission Viejo, CA 09.2007 - 08.2008
Studies in Business
Irvine Valley College
Irvine, CaliforniaSkills
- Food quality operations
- Comprehensive food quality and safety standards
- Sales optimization
- Team recruitment
- Team professional development
- Team growth initiatives
- Mentorship
- Objective formulation
- Accountability frameworks
- Administrative functions
- Scheduling and resource allocation
- Procurement management
- Profit and loss analysis
- Individual performance optimization
- Professional accountability
- Resilience under demanding circumstances
- Leadership in organizational change
References
- Jena Christiansen, General Manager Of Red Lobster, (651) 230-2544
- Richard Rock, Owner Of Tommy's Restaurant, (949) 350-7625
- Trista Jarvella, Chef at Ciatti's Ristorante, (320) 249-5134
Timeline
General manager
Sol Azteca
02.2024 - Current
General Manager of Operations
Speedway Gas Station
03.2023 - 03.2024
General Manager
Papa Johns
03.2023 - 01.2024
General Manager
Pizza Hut
02.2022 - 03.2023
Assistant General Manager / front of house manager
Fuji Steakhouse
08.2018 - 02.2022
Kitchen Manager, Head Chef
Fishers Club
04.2018 - 08.2018
Kitchen Manager, Head Chef
Hitching Post
01.2018 - 04.2018
Kitchen Manager
Saint Cloud Country Club
01.2018 - 04.2018
Prep Specialist
Ciatti's
10.2017 - 01.2018
Heart of House Team Member
Red Lobster
10.2016 - 04.2017
Culinary
Saddleback College
09.2007 - 08.2008
Kitchen Assistant Manager
Tommy's Restaurant
09.2005 - 10.2016
Studies in Business
Irvine Valley College