Ryan Allen
Durham,NC
Summary
Experienced Regional Loss Prevention professional with over 20 years in the industry and a proven track record of meeting company goals and metrics. Skilled in working under pressure and adapting to new situations and challenges to best enhance any organization's brand.
Overview
20
20
years of professional experience
Work History
Regional Loss Prevention Manager
Gamestop Corp.
Durham, NC
01.2014 - Current
- Responsible for all Loss Prevention programs for ~350 stores across eight states.
- Support 20 District Managers and 2 Regional Directors on all asset protection matters, internal/external investigations, safety issues and operational shrink mitigation.
- Conducted shrink/safety audits.
- Create and implement shrink reduction strategies and action plans for high shrink locations/districts.
- Train and develop District and Store Managers on store operations, shrink mitigation as well as policy/procedures and safety.
- Collaborated with law enforcement in investigating and solving theft, fraud, robbery and burglary events.
Loss Prevention Manager
Belk Inc.
Durham, NC
05.2009 - 01.2014
- Apprehended/investigated cases ranging from misdemeanor and felony larceny, check and credit card fraud, return/exchange fraud and price switching etc.
- Safety Committee Chairman.
- Identified, investigated, tracked and apprehended numerous organized retail theft groups.
- Interviewed internal theft and Organized Retail Theft suspects to obtain evidence and guilty confessions.
- Provided written and oral briefings and reports to local law enforcement on trends and patterns of criminal activity and groups working the area.
- Appeared and testified in many court cases related to theft/fraud
- Installed and operated cameras, including CCTV surveillance, pinhole cameras and multiplex systems.
Loss Prevention Manager
Sears Holding
Raleigh , NC
09.2008 - 05.2009
- Conduct weekly and monthly audits relating to safety and store operations
- Chair of the store Safety and Shrink Committee
- Investigate and track all Worker’s Comp/General Liability claims from open to closure of each claim
- Inventory team captain: Ensured proper preparation and execution of inventory process to achieve and surpass company goals
- Run exception reports to identify internal cases
Asset Protection Manager
Home Depot
Cary , NC
10.2007 - 09.2008
- Drive operational accountability throughout the Raleigh-Durham District
- Execute safety and environmental compliance
- Work exception reports to identify operational controls and associate dishonesty
- Captain of an operational audit team over an 11 store district
- Identify issues in order to reduce Worker's Comp and General Liability Claims
- Coordinate internal investigations and conduct all interviews within the district
- Member of the Home Depot Hurricane Relief team
- District captain of the Organized Retail Crime (ORC) task force in Raleigh-Durham
Loss Prevention Manager
Belk
Durham, NC
08.2001 - 09.2007
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Installed and maintained covert security equipment.
- Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Education
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NC08.2001
Skills
- Interviews and interrogations
- Fraudulent activities investigations
- Excellent Communication
- Decision Making
- Analytical and Critical Thinking
- Written Communication
- Attention to Detail
- Inventory Control
Accomplishments
2018 GameStop Director's Award for overall shrink and results.
Lowest shrink in the company (Region 10 GameStop) 2016-2021.
Timeline
Regional Loss Prevention Manager
Gamestop Corp.
01.2014 - Current
Loss Prevention Manager
Belk Inc.
05.2009 - 01.2014
Loss Prevention Manager
Sears Holding
09.2008 - 05.2009
Asset Protection Manager
Home Depot
10.2007 - 09.2008
Loss Prevention Manager
Belk
08.2001 - 09.2007
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill