Ryan Anormaliza
Brooklyn
Summary
Experienced and personable server with a background in upscale, fast-paced dining. Former supervisor with strengths in leadership, fine dining etiquette, upselling, and anticipating guest needs. Passionate about hospitality and committed to delivering exceptional service that meets high-end standards.
Overview
6
6
years of professional experience
Work History
Lead Server/Supervisor
Burger Village
03.2022 - 04.2025
- Supervised front-of-house team during busy shifts, ensuring smooth operations, effective communication, and consistent service quality.
- Provided attentive, personalized service to guests, mastering table management, multitasking, and high guest satisfaction in a fast-paced restaurant chain setting.
- Trained and supported new team members, promoting strong service standards, menu knowledge and upselling techniques to boost performance and guest experience.
Server
Burger Village
05.2021 - 03.2022
- Delivered efficient, friendly, and accurate service to guests, maintaining a welcoming atmosphere in a high-traffic dining environment.
- Demonstrated strong knowledge of menu items and promotions, using upselling techniques to increase check averages and guest satisfaction.
- Maintained clean and organized dining areas, followed health/safety protocols, and collaborated with kitchen staff to ensure timely food delivery.
Server
La Casa Vacina
02.2019 - 04.2021
- Delivered refined, attentive service in a fine dining environment, adhering to high standards of etiquette, pacing, and presentation for a sophisticated guest experience.
- Provided in-depth menu guidance, including daily chef specials and ingredient details, ensuring guests felt informed, welcomed, and cared for throughout their dining experience.
- Collaborated closely with kitchen and bar staff to coordinate multi-course meals with precision, ensuring timing, plating, and service flow met the expectations of upscale clientele.
Education
Business Management
Dutchess Community College
Poughkeepsie, NY05-2019
Skills
- Fine Dining Experience
- Attention to Detail
- Team leadership
- Guest Relations
Timeline
Lead Server/Supervisor
Burger Village
03.2022 - 04.2025
Server
Burger Village
05.2021 - 03.2022
Server
La Casa Vacina
02.2019 - 04.2021
Business Management
Dutchess Community College
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