Ryan Arnett
Xenia,OH
Summary
Dynamic professional with a solid background in customer service and operations management. Skilled in problem-solving and financial oversight, leading to effective inventory management and enhanced client relations. Committed to driving operational improvements and delivering exceptional service.
Overview
27
27
years of professional experience
Work History
Owner
Arnetts Way paint and body
Xenia, OH
01.2025 - Current
- Managed daily operations of paint and body shop for optimal efficiency.
- Oversaw customer service initiatives, achieving consistently high client satisfaction.
- Coordinated painting and repair schedules, enhancing workflow efficiency.
- Maintained inventory of paints, tools, and materials for project readiness.
- Ensured compliance with industry standards and regulations.
- Developed relationships with suppliers for quality materials procurement.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented targeted marketing strategies, increasing customer inquiries.
- Oversaw budgeting and financial management.
CDL Driver
Sparks Enterprises
Jamestown , OH
11.2024 - 06.2025
- Operated commercial vehicles for timely deliveries to clients.
- Adhered to all traffic laws and company policies during transport.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Communicated with dispatch regarding delivery status and any issues.
- Coordinated with dispatcher to relay and receive information on route changes and delays, adjusting plans to adhere to schedules.
- Loaded and unloaded cargo at delivery sites.
- Identified and resolved minor vehicle issues during operations to maintain service continuity.
- Maintained vehicles in optimal operating condition through thorough inspections and routine maintenance.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Terminal Manager /Class A CDL Driver
Moorman's Towing / DBA Tow management group
Dayton, OH
02.2019 - 11.2024
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Supervised staff, ensuring compliance with safety protocols and procedures.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Implemented training programs for new employees on equipment usage and safety.
- Coordinated communication between towing crews and dispatch teams efficiently.
- Oversaw maintenance schedules for towing vehicles to ensure reliable service.
- Developed operational strategies to enhance service efficiency for customers.
- Resolved customer inquiries and complaints in a timely manner and professionally.
- Maintained accurate records of towing jobs and vehicle usage for reporting purposes.
Rollback Operator
Fishers Shop
Xenia, Ohio
06.2018 - 02.2019
- Operated rollback trucks for safe and efficient transportation of goods.
- Conducted routine inspections to ensure equipment safety and functionality.
- Loaded and unloaded products following company safety protocols.
- Maintained accurate records of deliveries and inventory levels.
- Communicated effectively with team members to coordinate deliveries.
- Implemented best practices for efficient rollback operations in the warehouse environment.
- Verified load accuracy prior to transport to prevent damage or loss of goods.
- Exceeded customer expectations with friendly, fast and knowledgeable service.
Assistant Manager / CDL Tow Truck Driver
Moorman's Towing and body shop
Xenia, Ohio
06.1999 - 06.2018
- Supervised daily operations of towing and body shop activities.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated scheduling for towing services and vehicle repairs.
- Facilitated communication between customers and technicians for project updates.
- Implemented process improvements to enhance service quality and efficiency.
- Assisted in handling customer inquiries and resolving service issues promptly.
- Maintained records of jobs completed and resources used for tracking purposes.
- Managed inventory of tools, parts, and supplies for efficient workflow.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
High School Diploma -
Tecumseh High School
New Carlisle, OH05-1999
Auto Body
Clark County Joint Vocational
Springfield OH05-1999
Timeline
Owner
Arnetts Way paint and body
01.2025 - Current
CDL Driver
Sparks Enterprises
11.2024 - 06.2025
Terminal Manager /Class A CDL Driver
Moorman's Towing / DBA Tow management group
02.2019 - 11.2024
Rollback Operator
Fishers Shop
06.2018 - 02.2019
Assistant Manager / CDL Tow Truck Driver
Moorman's Towing and body shop
06.1999 - 06.2018
High School Diploma -
Tecumseh High School
Auto Body
Clark County Joint Vocational