Ryan Ballinger
Eugene,OR
Summary
Skilled Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Versatile with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Practiced project manager and problem-solver with 5 years of experience in management.
Overview
7
7
years of professional experience
Work History
Truck Branch Manager
Enterprise Truck Rental
09.2023 - Current
- Spearheaded overall management and direction of operation with emphasis in areas of financial performance, customer service and operations, fleet management, and human resource management
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Improved employee performance by over 50% based on national employee matrix
- Reduced costs year to date by over 35%
- Highest single-branch customer service score in Oregon
Assistant Truck Branch Manager
Enterprise Truck Rental
07.2022 - 08.2023
- Recruited for opportunity to join "Overdrive" initiative for growing truck rental division of Enterprise
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Ranked in top 10% in national employee matrix
- Developed 4 employees for next-level promotions
- Grew branch to become largest truck rental branch in Oregon for first time in several years
Branch Manager
Enterprise Rent-A-Car
01.2022 - 06.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- First manager to open store full-time
- Grew fleet over 50% in 6 months
Assistant Branch Manager
Enterprise Rent-A-Car
07.2021 - 01.2022
- Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Led PDX to be named to top 5 airports on West Coast
- Selected as top Assistant Manager at Portland Airport 3 months consecutively
Assistant Branch Manager
Enterprise Rent-A-Car
01.2020 - 07.2021
- Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Earned Top Branch in West Portland for first time in branch history
- Developed 2 employees for next-level promotions
Management Trainee
Enterprise Rent-A-Car
07.2019 - 01.2020
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Selected to Oregon's Best Person Program for outstanding performance
- Top 10% of Oregon MTs multiple months
Research Analyst
Oregon Cascades West Council of Governments
06.2017 - 12.2018
- Conducted regional biomass assessment to identify current management methods and costs of handling waste through communication with industry, state, and federal agencies, city managers, and elected officials
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Boosted team efficiency with rigorous attention to detail and adherence to deadlines when completing projects.
Education
Bachelor of Science - Political Science
Oregon State University
Corvallis, OR06.2018
Skills
- Policy analysis
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Performance Management
- Human Resources Management
- Time Management
- Team Leadership
- Budget Management
- Performance reviewing
- MS Office
- Team Development
Timeline
Truck Branch Manager
Enterprise Truck Rental
09.2023 - Current
Assistant Truck Branch Manager
Enterprise Truck Rental
07.2022 - 08.2023
Branch Manager
Enterprise Rent-A-Car
01.2022 - 06.2022
Assistant Branch Manager
Enterprise Rent-A-Car
07.2021 - 01.2022
Assistant Branch Manager
Enterprise Rent-A-Car
01.2020 - 07.2021
Management Trainee
Enterprise Rent-A-Car
07.2019 - 01.2020
Research Analyst
Oregon Cascades West Council of Governments
06.2017 - 12.2018
Bachelor of Science - Political Science
Oregon State University