Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Beland

Colorado Springs,CO

Summary

Proactive Operations Manager with extensive experience in supervising staff, analyzing performance data, and improving operational efficiencies. Skilled in staff training, maintenance planning, logistics management, and fostering a positive work environment. Known for demonstrating exceptional leadership with effective communication and strategic planning to help drive company success and customer satisfaction. Proactive and hardworking individual focused on continuous operational improvement and building a high-performing team

Overview

18
18
years of professional experience

Work History

Operations Manager

Republic Services
06.2023 - Current
  • Supervised operations staff within various departments to achieve organizational goals.
  • Analyzed performance data to improve operational inefficiencies
  • Empowered employees to take ownership of their responsibilities, aimed at increasing self-accountability
  • Established positive and effective communication among staff and organization leadership
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics
  • Oversaw facility and equipment maintenance, aimed at promoting improved functionality of equipment
  • Managed maintenance shop inventory and vehicle repair schedules
  • Facilitated collaboration between the various departments and lines of business
  • Achieved high employee retention rates through the creation of a supportive and driven environment, provided opportunities for professional growth.
  • Managed budgets effectively
  • Led successful change initiatives, ensuring smooth transitions during acquisition periods
  • Directed initiatives to improve work environment, company culture and overall business strategies
  • Interacted well with customers to build connections and nurture relationships.
  • Conducted routine safety trainings to maintain a safe and secure work environment driven to reduce workplace accidents significantly.

Operations Manager

GFL Environmental
01.2023 - 06.2023

Operations Supervisor

GFL Environmental
06.2020 - 01.2023
  • Managed daily operations and staff scheduling
  • Analyzed, created, and assisted in the development of improved route efficiencies
  • Created open lines of communication with direct reports to ensure a clear understanding of business and individual responsibilities and goals
  • Conducted performance evaluations for direct reports, identifying areas for improvement
  • Responsible for ongoing training, coaching, and mentoring to staff members
  • Assisted in upholding safe practices, ensured direct reports adhered to the required safety policies
  • Collaborated with leadership to develop safety driven initiatives
  • Developed a business culture drive to provide exceptional customer experiences and satisfaction

Route Driver

Tri-Lakes Disposal
01.2007 - 06.2020
  • Enhanced route efficiency by consistently analyzing and optimizing assigned routes.
  • Conducted regular vehicle inspections to adhere to DOT standards
  • Consistent demonstration and commitment to excellence during daily operations, driven to provide exceptional customer service
  • Managed time effectively
  • Supported new driver training by sharing expertise and tips for efficient and safe driving practices.
  • Promoted a positive and collaborative work environment with peers through supportive actions

Education

High School Diploma -

Doherty High School
Colorado Springs, CO
05.2006

Bachelor of Science - Business Administration

University of Pheonix
Colorado Springs, CO

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management & Efficiency
  • Customer Service
  • Staff Training & Development
  • Staff Management
  • Policies & Procedures Implementation
  • Employee Motivation
  • Goal Setting
  • Strategic Planning
  • Project management abilities
  • Health & Safety Compliance
  • Maintenance Planning
  • Building & Facility Management
  • Cross-Functional Collaboration
  • Logistics Oversight & Management
  • Continuous improvements
  • Interpersonal Communication
  • Conflict Resolution

Timeline

Operations Manager

Republic Services
06.2023 - Current

Operations Manager

GFL Environmental
01.2023 - 06.2023

Operations Supervisor

GFL Environmental
06.2020 - 01.2023

Route Driver

Tri-Lakes Disposal
01.2007 - 06.2020

High School Diploma -

Doherty High School

Bachelor of Science - Business Administration

University of Pheonix

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Ryan Beland