Ryan Belcher
207 Nantucket Hrb,IL
Summary
Proven ability to enhance customer experiences and streamline operations, as demonstrated at Bahama Breeze and EA Logistics. Excels in problem-solving and heavy lifting, fostering positive environments and efficient workflows. Achieved significant improvements in service quality and operational efficiency through dedication and skillful multitasking.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Bahama Breeze
03.2020 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Warehouse Worker
Direct Warehousing
07.2023 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Warehouse Worker
EA Logistics
08.2021 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL05-2019
Skills
- Customer service
- Packaging and labeling
- Order taking
- Picking and packing
- Cleanliness
- Self-motivated and disciplined
- Service quality
- Cleaning and organizing
- Problem-solving
- Heavy lifting
- Cash handling
- Loading and unloading
- Table setting
Timeline
Warehouse Worker
Direct Warehousing
07.2023 - 08.2024
Warehouse Worker
EA Logistics
08.2021 - 11.2023
Restaurant Waiter
Bahama Breeze
03.2020 - Current
High School Diploma -
Hoffman Estates High School
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