Ryan Berg
Fuquay-Varina,NC
Summary
Ready to offer exceptional leadership and planning abilities to take on new role in a Operations setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in business standards and market trends.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Operations
Armstrong Relocation
Durham, NC
06.2015 - Current
- Experience budgeting and forecasting via P&L reporting
- Ensure flawless execution through oversight of Operations by hiring, planning and monitoring day-to-day running of business to ensure smooth growth
- Establish strong foundation for success by overseeing P&L, claims reports, employees/ independent contractors, vendor relationships, recruitment, warehousing & customer invoicing
- Responsible for 65 direct reports in various positions
- Supervise staff from different departments and provide constructive feedback
- Ensure all operations are carried on in appropriate, cost-effective ways
- Ultimately responsible for maintaining and increasing efficiency
- Improve operational management systems, processes and best practices by formulating strategic and operational objectives
- Manage budgets and forecasts; examine financial data reports and use them to improve profitability
- Increased profit 65%; increased revenue 11%
- Accomplished with organizational design, project management skills & tightening up processes/ procedures while overseeing workflows effectively
- Capture substantial gains in efficiency and productivity by handling claims issues, managing third-party vendors/ invoices, overseeing budgets, and negotiating lucrative business contracts
- Generate energy and stability by managing fleet of local & OTR trucks; skilled in liaising with other agencies nationwide, receiving and processing dispatch orders, recruiting labor, maintaining driver and labor schedules
VMI Supervisor/ Project Manager
Champagne Logistics
Morrisville, NC
09.2012 - 06.2015
- Demonstrated leadership and communication skills while managing customers, audits, employees and inventory procurement for company’s core clients
- Illustrated leadership by decreasing payroll & creating billable revenue
- Directly supervised 15 full time employees
- Oversaw various projects to ensure that each individual completed their part, have provided evaluations and have pushed all employees to reach set goals
- Exercised detailed analysis and judgment to maintain accurate inventory, fulfill orders, develop SOPs, and reconcile variances
- Achieved 100% inventory accuracy as VMI supervisor
- Initiated start & growth of RMA project resulting in $458,000 in revenue
- Facilitated 35% increase in revenue by creating billable revenue streams & development of new projects.
Education
High School Diploma -
West Johnston High School
Benson2012
Skills
- Team Leadership
- P&L Review/ Budgeting
- Goal Setting
- Policy Development and Enforcement
- Verbal and Written Communication
- Human Resources Oversight
- Customer Service Management
- Assignment Delegation
- Decision Making
- Focus and Follow-Through
- Recruitment and Hiring
- Business Leadership
- Microsoft Office
- Materials Planning and Logistics
- Multitasking and Prioritization
- Customer Relations
- Business Forecasting
- Inventory Tracking and Management
Accomplishments
- Supervised team of 65 direct report staff members.
- Increased profit 65%; increased revenue 11%. Accomplished with organizational design, project management skills & tightening up processes/ procedures while overseeing workflows effectively.
- Capture substantial gains in efficiency and productivity by handling claims issues, managing third-party vendors/ invoices, overseeing budgets, and negotiating lucrative business contracts.
- Generate energy and stability by managing fleet of local & OTR trucks; skilled in liaising with other agencies nationwide, receiving and processing dispatch orders, recruiting labor, maintaining driver and labor schedules.
- Shape a vibrant, productive environment by hiring employees, improving processes, increasing business development, and ensuring all drivers adhere to DOT requirements and regulations.
- Directed recent start up NetSuite/ ERP pilot.
Certification
- Project Management Professional (PMP) certification - in process.
Timeline
Director of Operations
Armstrong Relocation
06.2015 - Current
VMI Supervisor/ Project Manager
Champagne Logistics
09.2012 - 06.2015
High School Diploma -
West Johnston High School