Ryan Blais
North Aurora,IL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Mortgage Loan Officer
M/I Financial
01.2024 - Current
- Provided customer service support throughout the entire process from application through closing.
- Developed and maintained relationships with potential customers to increase loan business.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
Licensed Loan Officer Assistant
M/I Financial
10.2021 - 01.2024
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
Sales Execution Team Member
Northwestern Mutual
01.2020 - 10.2021
- Provided technical support to clients regarding their investments and trading activities.
- Oversaw the training and growth of new financial advisors
- Collaborate with underwriters at the Home Office to complete the underwriting process
Education
Bachelor of Arts - Educational Studies
Western Governors University
Salt Lake City, UT02-2022
Skills
- Client relations
- Sales management
- Relationship selling
- Data interpretation
Certification
Data Science and Visualization: Northwestern University
Timeline
Licensed Mortgage Loan Officer
M/I Financial
01.2024 - Current
Licensed Loan Officer Assistant
M/I Financial
10.2021 - 01.2024
Sales Execution Team Member
Northwestern Mutual
01.2020 - 10.2021
Bachelor of Arts - Educational Studies
Western Governors University
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