Ryan Blawn
Jacksonville,FL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed through diligent hard work. Proven ability to enhance guest engagement and satisfaction through effective problem-solving and team supervision. Recognized for training staff and improving service quality, contributing to a notable increase in customer satisfaction ratings.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills.
Overview
2
2
years of professional experience
Work History
Server
Outback Crabshack
Saint Augustine, FL
07.2024 - 09.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge to enhance guest dining experience.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Adapted quickly to changing situations, ensuring smooth service during peak hours.
- Supported team efforts by assisting in training new staff members on procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Team Leader
Gate Express Carwash
Saint Augustine, FL
06.2023 - 07.2024
- Led team in executing daily operational tasks, ensuring timely completion and adherence to quality standards.
- Trained new team members on processes and safety protocols, enhancing overall team performance.
- Evaluated team performance regularly, providing constructive feedback to foster professional growth and development.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
Tocoi Creek Highschool
Saint Augustine, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- High volume dining
- Sales techniques
- Problem-solving
- Team supervision
- Staff training
- Complex Problem-solving
- Analytical thinking
Timeline
Server
Outback Crabshack
07.2024 - 09.2025
Team Leader
Gate Express Carwash
06.2023 - 07.2024
High School Diploma -
Tocoi Creek Highschool