- Exploring various forms of art, such as music projects, writing short stories, and creating tabletop roleplaying game modules, to nurture creativity and personal growth
- I enjoy cooking for friends and family gatherings
- Avid Reader
Ryan Bontrager
Kalamazoo,Michigan
Summary
Professional with substantial experience in hospitality management, ready to excel in leadership and maintain high standards. Strong focus on team collaboration, consistently delivering results and adapting seamlessly to changing needs. Skilled in staff supervision, inventory management, and implementing efficient cleaning protocols. Known for reliability and achieving exceptional cleanliness and organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Housekeeper
Homewood Suites Hilton
04.2021 - Current
- Oversaw daily operations of housekeeping department to ensure high cleanliness standards and guest satisfaction.
- Trained and mentored housekeeping staff on best practices and safety protocols to enhance team performance.
- Implemented inventory management systems for cleaning supplies, optimizing resource allocation and reducing costs.
- Conducted regular inspections of guest rooms and public areas to maintain quality control and compliance with brand standards.
- Developed efficient scheduling processes for housekeeping staff, ensuring adequate coverage during peak occupancy periods.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
Head Line Cook
McGonigle's Irish Pub
06.2012 - 12.2018
- Supervised kitchen staff to ensure optimal workflow and adherence to safety standards.
- Developed and implemented new menu items, enhancing overall guest satisfaction.
- Trained junior cooks on food preparation techniques and kitchen best practices.
- Collaborated with management to streamline inventory processes, reducing waste.
- Maintained high standards of cleanliness and organization within the kitchen environment.
Education
High School Diploma -
Comstock High School
Kalamazoo, MISkills
- Task delegation
- Inventory control
- Staff scheduling
- Health and safety regulations
- Staff management
- Chemical handling
- Staff training and development
- Room inspection
- Time management
Accomplishments
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Cleaned an average of 15 rooms per day.
- Documented and resolved several guest and staffing confrontations leading to safer working enviornments
Certification
- Culinary License - 2015-2019
Interests
Timeline
Executive Housekeeper
Homewood Suites Hilton
04.2021 - Current
Head Line Cook
McGonigle's Irish Pub
06.2012 - 12.2018
High School Diploma -
Comstock High School
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