Ryan Bowers
Tax Technician II
Albany,New York
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Tax Technician II
NYS Department of Taxation and Finance
05.2022 - Current
- Supervise an audit team conducting audits under Article 9-A and Article 22
- Professionally correspond with taxpayers and representatives using clear and concise language along with citing detailed procedures and supporting applicable tax laws
- Experience in conducting research and representing the department in BCMS conciliation conference and communicating between taxpayers and conferees with the goal of resolving formal protests
- Provide training materials for new hires and ensuring required policies, regulations and procedures are followed.
Tax Technician I
NYS Department of Taxation and Finance
11.2018 - 05.2022
- Skillfully conduct audits under Tax Article 9-A, Article 22, and Article 33
- Prepare detailed audit reports and schedules confirming appropriate laws and procedures have been applied while displaying knowledge in a wide variety of computer applications
- Professionally correspond with taxpayers and representatives using clear and concise language along with citing detailed procedures and supporting applicable tax laws
- Proficient at individual tasks such as maintaining organized audit cases, prioritizing inventory, time reporting, and conducting independent research of case law, court decisions, and other publications.
Parking Supervisor
NYS Office of General Services
04.2016 - 11.2018
- Supervisor for a team of 8 employees and experience in managing other staff within parking services
- Directly responsible for internal audits and day-to-day reconciliation of revenue
- Streamlined the revenue reconciliation process creating new procedures used by all of parking services
- Responsible for the training of personnel and preparing state employee performance evaluations.
Warehouse Manager
Sears Holding Corporation
10.2013 - 03.2016
- Supervisor for a team of 15-20 warehouse personnel
- Ensuring employees adhere to OSHA, hazmat and other applicable law or guidelines and are properly trained safely operate equipment and machinery
- Responsible for an accurate account of product stock, shipments, storage, and inventory reports.
Education
Associates degree in Business Administration -
Hudson Valley Community College
Troy, NY 08.2010 - 05.2014
Skills
Supervision
undefinedTimeline
Tax Technician II
NYS Department of Taxation and Finance
05.2022 - Current
Tax Technician I
NYS Department of Taxation and Finance
11.2018 - 05.2022
Parking Supervisor
NYS Office of General Services
04.2016 - 11.2018
Warehouse Manager
Sears Holding Corporation
10.2013 - 03.2016
Associates degree in Business Administration -
Hudson Valley Community College
08.2010 - 05.2014
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