Ryan Boyle
Jupiter
Summary
Enthusiastic and dedicated professional with a background in psychology and a strong commitment to providing excellent customer service. Skilled at building rapport with diverse populations and creating positive, engaging experiences. Bilingual in English and Spanish, with exceptional communication, problem-solving, and teamwork abilities. Prioritizes customer well-being and safety with a passion for helping others in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Admissions Counselor
KEISER UNIVERSITY
05.2024 - 12.2024
- Oversee the recruitment process with up to 100 contacts made daily, scheduling interviews and offering guidance to students on their desired undergraduate and graduate programs.
- Duties include informing students of program requirements, completing applications and transcript audits while ensuring a smooth transition into enrollment.
- Coordinated with other departments to evaluate students’ qualifications and eligibility for scholarships or grants.
- Assisted the growth of a diverse student body, including international students and military veterans.
Psychosocial-rehab Facilitator (unlicensed Mental Health Therapist)
A PLACE FOR YOU
01.2025 - Current
- Develop and implement psychosocial treatment plans tailored to individual client needs.
- Lead daily group discussions and therapeutic activities with primarily Spanish-speaking senior clients to foster social engagement, emotional well-being, and daily fulfillment.
- Utilize motivational and strength-based approaches to increase quality of daily living for participants.
- Conduct outreach and recruitment activities to expand program network and connect clients with healthcare providers.
Employment Consultant
HELPING PEOPLE SUCCEED
05.2022 - 11.2023
- Responsible for coaching participants in the Workforce Development and Vocational Rehabilitation programs.
- Provided training one-on-one or in group sessions with curriculum based on customer service, time management, ethical decision-making, work engagement and team building.
- Implemented strategies to collaborate and maintain strong working relationships within the communities, participated in public speaking conferences state and nationwide through Project Search.
- Reported to the Florida Department of Education on progress with program development and identifying areas of improvement.
- Ensured long-term retention of jobs by offering guidance and on-site supervision as needed.
Job Coach
WESTHAB INC.
06.2020 - 08.2021
- Acted as liaison between 50-80 NYC shelter residents, staff and prospective employers to assist with transitioning back to work after the repercussions of the COVID-19 pandemic.
- Thoroughly assessed clients’ skills and qualifications, developing job leads and referral partners.
- Hosted pre-employment workshops geared towards job-readiness with modules on resume writing, interviews, problem solving and career planning.
- Advocated for clients at hiring events, promoted resources for wellness and financial support.
Education
Master of Science - Industrial/Organizational Psychology
Keiser University Graduate School
Fort Lauderdale, FL10.2022
Bachelor of Arts - Psychology
SUNY Purchase College
Purchase, NY12.2015
Skills
- Microsoft Office Suite
- Talent Development/Recruitment
- Performance Management
- HRIS-SHRM Certified
- Group Counseling & Therapy
- Leadership & Critical Thinking
Additional Experience
- Care Manager | St Christopher’s Inc., Dobbs Ferry NY | 2019 – 2020
- Managed high-volume caseloads up to 40 clients, helping parents and children obtain important evaluations such as an Individual Education Plan (IEP) as well as transitioning into adulthood programs.
- Outreach Coordinator | CHOICE of NY, New Rochelle NY | 2016 – 2018
- Honored with Employee of the Month in January 2017 for outstanding performance and achievements; Demonstrated resourcefulness in coordinating essential services, trained new-hires on outreach protocol.
- Fundraiser | SUNY Purchase Phonathon, Purchase NY | 2013 – 2014
- Engaged with donors such as parents, alumni and patrons for scholarship programs at SUNY Purchase College. Documented results of phone calls and transactions.
Timeline
Psychosocial-rehab Facilitator (unlicensed Mental Health Therapist)
A PLACE FOR YOU
01.2025 - Current
Admissions Counselor
KEISER UNIVERSITY
05.2024 - 12.2024
Employment Consultant
HELPING PEOPLE SUCCEED
05.2022 - 11.2023
Job Coach
WESTHAB INC.
06.2020 - 08.2021
Bachelor of Arts - Psychology
SUNY Purchase College
Master of Science - Industrial/Organizational Psychology
Keiser University Graduate School
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