Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
Work History
Admissions Counselor
Midwestern State University
Wichita Falls, Texas
11.2025 - 04.2026
Advised prospective students and families on admissions requirements, academic programs, and financial aid options.
Managed recruitment territory of 70 counties, cultivating relationships with high schools, counselors, and community partners to enhance student outreach.
Represented the institution at college fairs, high school visits, and recruitment events.
Facilitated campus tours, information sessions, and admissions presentations to inform prospective students about academic opportunities.
Responded to applicant inquiries via email, phone, and CRM systems.
Ensured compliance with institutional policies and FERPA regulations to maintain integrity of admissions process.
Casino Host
Kiowa Casino & Hotel
Devol, Oklahoma
05.2024 - 11.2025
Acted as the primary representative for Kiowa guest relations, fostering strong relationships to enhance player retention through personalized service and support.
Coordinated concierge services for traveling guests, arranging accommodations, dining, and event information to enhance guest experience during giveaways and drawings.
Conducted outbound calls to provide information, answer inquiries, and extend invitations to upcoming events.
Planned and managed monthly Kiowa-hosted events, organizing VIP gift giveaways, drawings, and sweepstakes to engage players and drive participation.
Maintained detailed spreadsheets for event signups, managing buffet dining schedules, slot and blackjack tournament times, and concert ticket distribution.
Analyzed player data and theoretical values to ensure appropriate compensation for high-value play, prioritizing personalized service for top players.
Institutional Marketing and Communications Intern
Austin College
Sherman, Texas
04.2021 - 01.2024
Coordinated planning and execution of campus events, facilitating collaboration across departments to enhance attendee experience.
Designed comprehensive graphics and informational materials to inform students and staff about upcoming events.
Partnered with teams to streamline event logistics, increasing participation and engagement.
Executed client consultations for academic events, guaranteeing requested materials aligned with client expectations.
IT Helpdesk
Austin College
Sherman, Texas
08.2020 - 04.2021
Generated helpdesk support tickets and provided caller diagnostic support; assisted customers in transferring calls to relevant specialists or staff.