RYAN BREITER
Mankato,MN
Summary
Experienced with inventory management, team leadership, and customer service. Utilizes efficient organizational skills to maintain optimal stock levels and ensure smooth store operations. Track record of fostering positive shopping experience and achieving high customer satisfaction.
Results-driven retail management professional with strong background in grocery store operations. Proven ability to lead teams, optimize inventory, and enhance customer satisfaction. Skilled in team collaboration, adaptable to changing demands, and reliable in achieving targets. Known for effective communication, problem-solving, and fostering positive work environment.
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Positive and well-trained professional with interests in visual merchandising and grocery store activity coordination. Driven Grocery Manager promoting exemplary talents in inventory oversight and recruiting and hiring very talented individuals. Successful devising weekly specials that draw business.
Overview
11
11
years of professional experience
Work History
Grocery Manager
Cub Foods
08.2023 - Current
- Managed daily operations, ensuring efficient workflow and staff alignment with store goals.
- Trained and developed team members in customer service protocols to enhance shopping experience.
- Monitored inventory levels, proactively ordering stock to minimize shortages and maximize sales.
- Implemented promotional strategies, adjusting displays and signage to attract customer attention.
- Led team meetings to communicate objectives, gather feedback, and foster a positive work environment.
- Developed staff schedules to ensure adequate coverage during peak hours and special events.
- Maintained cleanliness and organization of the sales floor to create a welcoming atmosphere for shoppers.
- Implemented waste reduction strategies by closely monitoring product freshness and rotation.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Assistant Grocery Manager
Ryan Breiter
07.2019 - 08.2023
- Reported product ordering or shipping discrepancies to department manager. Helping the manager whenever he needed me to order for them.
- Assisted with building displays in accordance with company standards. On the new added day, My boss had moved into the display building.
- Priced and stocked inventory to encourage more sales for use. Such as when the truckloads would arrive you always want to make as much space or room as you can for when you're working.
- Removed new product from trucks, opened containers, and routed products directly to sales floor or to storage locations. There's times where new items come in. Had to find time to cut it in on the shelf.
- Requested new items from suppliers based on customer demand, current stock levels and planned promotions. There might be times where a customer wants something your store doesn't carry using a phone or a computer looking up the item and ordering it, can make a customers day.
- Palletized boxes of merchandise to make it easier to restock large sections of merchandise. Best time to do this is when you possibly have prebook coming in and you need to store it by aisle or maybe if they're going to be going on display soon.
- Prepared the sales floor for new promotions by building and moving displays and updating signs. Let's say it's around thanksgiving time and you want to put out a display of Heinz Gravy somewhere. You want to try and put it at a spot where you know it's gonna be seen or walked by a lot. So you know people and or customers won't have troubles finding the product they want.
- Coached and trained associates on effective and productive merchandising techniques for consistent sales.
- Handled customer complaints, requests, and questions promptly to satisfy needs and retain business.
- Recruited, trained, and supervised staff and evaluated performance.
- Monitored the work of front line staff and worked with employees to correct problems and improve processes.
- Responded politely to customer inquiries and assisted each person with locating products meeting specific needs.
- Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers.
- Worked closely with department managers to create cross-sales opportunities.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing other services for customers.
- Greeted customers, offered my name, and created welcoming environment.
- Trained and mentored employees to boost individual and team performance.
- Attended managers meetings to report on inventory and sales for parts department.
- Attended store walkthroughs with the management team and followed up on directives and recommendations.
Grocery Stocker
Cub Foods
11.2018 - 07.2019
- Assisted with breaking down loads and stocking assigned sections.
- Assisted with building displays in accordance with company standards.
- Worked flexible shifts including nights or evenings, holidays, or weekends.
- Labeled, stocked, and inventoried department merchandise.
- Cleaned and organized workstations regularly to avoid misplacing product or causing unnecessary delays.
- Loaded and unloaded heavy items for team members and customers, including using pallet jacks regularly.
- Prepared the sales floor for new promotions by building and moving displays and updating signs.
- Palletized boxes of merchandise to make it easier to restock large sections of merchandise.
- Helped customers move heavy items and packages to vehicles.
Grocery Stocker
Cub Foods
06.2015 - 05.2018
- Worked flexible shifts including nights or evenings, holidays, or weekends. Anytime the store needed someone to come in and work for any department, I'm didn't matter.
- Assisted with breaking down loads and stocking assigned sections. When the new load/truck got there we always broke down the load or a couple hours and then we would continue and stock and face the store.
- Removed new product from trucks, opened containers, and routed products directly to sales floor or to storage locations. There's times where new items come in. Had to find time to cut it in on the shelf.
- Loaded and unloaded heavy items for team members and customers, including using pallet jacks regularly.
- Assisted customers with locating and purchasing items located on sales floor or in storerooms. Customers are always trying to find what they need and getting out of the store as fastest as they can. Sitting there with no lines always helping them find where the item is located so they can get used to where things are.
- Requested new items from suppliers based on customer demand, current stock levels and planned promotions. There might be times where a customer wants something your store doesn't have or carry using a phone or computer looking up the item and ordering it, can make a customers day.
- Connected with customers to assist with questions, locate merchandise and carry heavy purchases to the customer's car. There might be some heavy items around the store that customers might not be able to carry helping them get it in their cart or even bringing it out to their car is a great way of showing great customer service.
- Backed up front lines by running register during busy store periods. You might have a lot of things to do with loads and or display or maybe lining the shelf. Customers always come first. If you notice that your store is getting backed up at the register just hop on a register for a couple minutes to slow things down a bit.
- Rotated stock to move the oldest items first, minimizing product waste. Anytime especially in the fresh departments rotating is very very required to do.
- Palletized boxes of merchandise to make it easier to restock large sections of merchandise. Best time to do this is when you possibly have prebook coming in and you need to store it by aisle or maybe if they're going to be going on display soon.
- Unpacked, tagged and stocked merchandise for sale on the main floor. There might be a time someone might not be able to find something on the shelf and they'll just throw it on the floor if they can't find it. You want to avoid this because a customer could be going down an aisle and trip and fall and could cause an injury.
- Prepared the sales floor for new promotions by building and moving displays and updating signs. Let's say it's around thanksgiving time and you want to put out a display of Heinz Gravy somewhere. You want to try and put it at a spot where you know it's gonna be seen or walked by a lot. So you know people and or customers won't have troubles finding the product they want.
Education
High School Diploma -
Maple River
Mapleton, MN06.2018
Skills
- Employee training
- Plan sales
- Storage management
- Prepare orders
- Manage employees
- Organize inventory
- Truck unloading
- Motivation
- Building displays
- Scheduling coordination
- Store maintenance
- Product merchandising
Timeline
Grocery Manager
Cub Foods
08.2023 - Current
Assistant Grocery Manager
Ryan Breiter
07.2019 - 08.2023
Grocery Stocker
Cub Foods
11.2018 - 07.2019
Grocery Stocker
Cub Foods
06.2015 - 05.2018
High School Diploma -
Maple River