Ryan Brown
Pflugerville,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations. Hardworking and reliable employee with strong ability in customer service. Highly organized, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Hospital Registrar
The Hospital at Westlake
Austin, TX
05.2022 - Current
- Registered patients for diagnostic appointments, surgeries and medical consultations.
- Performed data entry of patient demographic information into the electronic health record system.
- Reviewed and verified patient registration information for accuracy.
- Efficiently processed payments by cash, check or credit card.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Assisted in resolving issues related to insurance coverage and billing.
- Answered incoming phone calls and provided assistance to callers in a professional manner.
Cashier
Zara
Austin, TX
08.2019 - 04.2022
- Help customers find specific products, answer questions and offer advice.
- Maintain high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Work closely with front-end staff to assist customers and maintain satisfaction levels.
- Train new team members in cash register operation, stock procedures and customer service.
- Learn roles of other departments to provide coverage and keep store operational.
- Complete daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX06-2019
Skills
- Great customer service
- MEDHOST EHR Software
- Conflict Resolution
- Quality Assurance
- Verbal Communication
- Tech Savvy
Timeline
Hospital Registrar
The Hospital at Westlake
05.2022 - Current
Cashier
Zara
08.2019 - 04.2022
High School Diploma -
Hendrickson High School
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