Summary
Overview
Work History
Skills
Timeline
Generic

Ryan Brown

Phoenix,AZ

Summary

Seasoned Food and Beverage Manager with strong background in overseeing operations of various dining establishments. Proficient in optimizing food and beverage cost, enhancing customer satisfaction, and implementing innovative marketing strategies aimed at increasing sales. Strong leadership skills with demonstrated ability to manage, train and motivate teams for peak performance. Notable success in improving operational efficiency while delivering superior quality services.

Overview

5
5
years of professional experience

Work History

Food and Beverage Manager

Great Wolf Lodge
Scottsdale
10.2023 - Current
  • Efficiently oversaw and maintained schedules for a workforce consisting of 60 individuals
  • Implemented revenue-driving systems
  • Took responsibility for recruiting and developing new staff members
  • Provided leadership training to supervisors for enhanced effectiveness.

Food and Beverage Supervisor

Great Wolf Lodge
Scottsdale
10.2022 - 10.2023
  • Applied problem solving skills to assist guests in enhancing their overall experience
  • Assisted in new employee hiring and training
  • Played a role in coaching and guiding new supervisors.
  • Supervised cleaning activities at the end of each shift to maintain a sanitary environment.

Food and Beverage Supervisor

Great Wolf Lodge
Garden Grove
06.2022 - 10.2022
  • Utilized problem solving abilities to identify and implement guest solutions, enhancing their overall experience
  • Aided in the coaching process for both newly hired and established employees.
  • Successfully finished all assigned tasks by end of day with a strong focus on securing assets.

Front Desk Supervisor

Great Wolf Lodge
Garden Grove
10.2019 - 06.2022
  • Achieved recognition for strong leadership skills
  • Successfully managed the delegation and execution of front desk operations with excellence
  • Ensured timely completion of all team tasks, meeting critical management timelines
  • Facilitated seamless resolution of any challenges or concerns guests and reservations may have encountered, with a primary focus on ensuring their safety, health, and overall enjoyment.

Skills

  • Beverage knowledge
  • Strategic Planning
  • Operations Oversight
  • Service Delivery Management
  • Recruitment
  • Labor Management
  • Teamwork and Collaboration

Timeline

Food and Beverage Manager

Great Wolf Lodge
10.2023 - Current

Food and Beverage Supervisor

Great Wolf Lodge
10.2022 - 10.2023

Food and Beverage Supervisor

Great Wolf Lodge
06.2022 - 10.2022

Front Desk Supervisor

Great Wolf Lodge
10.2019 - 06.2022

Similar Profiles

CREATE PROFILE
Ryan Brown