Ryan Brown

Edmond,OK

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Punctual, adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong customer service and problem-solving abilities to new opportunities.

Overview

years of professional experience

Work History

Cashier /FOH Trainer

Wingstop

12.2025 - Current

Yielded both call-in and walk-in orders at the same time, while guaranteeing order accuracy.
Handled cash and card transactions, certifying the validity of all bills, while maintaining a properly balanced drawer.
Communicated with BOH to ensure average wait times remained below 7 minutes.
Resolved customer inquiries and complaints professionally to enhance satisfaction.
Ensured the drink station, lobby, restrooms, and cashier counter remained stocked and clean at all times,
Assisted in the training of all new employees, teaching them Wingstops cleanliness standards, as well as State Health Code laws and regulations.

Customer Service Manager

Chipotle Mexican Grill

08.2023 - 10.2025

Oversaw daily operations to ensure exceptional customer service and satisfaction.
Confirmed all food items met quality and food safety guidelines.
Managed scheduling and staffing to ensure optimal coverage during peak hours for seamless operations.
Took inventory and placed orders for truck shipments to assure the store never ran out of any crucial items.
Trained and mentored staff on best practices for customer interaction and conflict resolution.

Education

High School Diploma -

Edmond Santa Fe Highschool

Edmond

05-2025

Skills

Customer service
Team collaboration
Reliability and punctuality
Conflict resolution
Staff training

Records maintenance
Work ethic and integrity
Patience and empathy
Typing 60wpm with 98% accuracy

Timeline