Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Ryan Carey

Ryan Carey

Charlotte,NC

Summary

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Customer Account Manager

Advance Auto Parts
11.2021 - Current
  • Collaborated with cross-functional teams to develop strategic plans for improving overall customer experience.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • CAM of the Year 2023
  • Trained & mentored 8 account managers throughout the southeast market.

District Manager

Advance Auto Parts
01.2016 - 11.2021
  • 5 consecutive years of sales growth
  • Established hiring best practices, new team member development procedure, & next level development training
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.

General Manager

Advance Auto Parts
06.2010 - 05.2016
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Established community partnership for students with disabilities.
  • Top Commercial Sales Volume in Northeast Region


Shift Leader

Staples
09.2005 - 06.2010
  • Exhibited strong customer service as well as strong attachment selling
  • Developed operating behaviors for EasyTech computer technicians that led to record sales
  • Established strong visual merchandising standards.

Education

AAS - Criminal Justice -

County College of Morris
Randolph, NJ
01.2010

Skills

  • Client Relationship Building
  • Customer Service
  • Performance Tracking
  • Time Management
  • Critical Thinking
  • Computer Skills
  • Problem-Solving

Certification

ASE P2

Timeline

Customer Account Manager

Advance Auto Parts
11.2021 - Current

District Manager

Advance Auto Parts
01.2016 - 11.2021

General Manager

Advance Auto Parts
06.2010 - 05.2016

Shift Leader

Staples
09.2005 - 06.2010

AAS - Criminal Justice -

County College of Morris

Similar Profiles

CREATE PROFILE
Ryan Carey