Ryan Christenson
Melrose,MA
Summary
Detail-oriented Account Manager with multiple years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional, successful at introducing new products, and expanding current products.
Overview
5
5
years of professional experience
Work History
ACCOUNT EXECUTIVE II
SmartBear Software
Somerville, MA
01.2024 - Current
- Assigned to a product acquisition to promote a healthy sales pipeline across enterprise level Fortune 500 accounts
- Presented during SmartBear's annual GTMK highlighting cold outreach methodologies and workflows
- Boosted sales by executing complete sales cycle processes from prospecting leads through contract negotiations for 4-6 figure level deals
- Developed thorough understanding of technical products and service offerings to better upsell and cross-sell to clients
- Used cold calling and networking to sell products and services
- Attained 127% of 2024 quota and on track for 106% of quota in 2025
- Closed multiple deals with healthcare organizations
- Cultivated strong client relationships through proactive communication and problem-solving.
ACCOUNT EXECUTIVE I
SmartBear Software
Somerville, MA
09.2023 - 01.2024
ENTERPRISE SDR
SmartBear Software
Somerville, MA
06.2022 - 09.2023
- Worked closely with our enterprise team generating outbound leads
- Managed smaller dollar transactions within the enterprise team
- Directed multiple plays/campaigns that led to large 6-figure deals
BUSINESS DEVELOPER
US BUSINESS DEVELOPER INTERNSHIP
Barcelona
01.2021 - 08.2021
- Presented AI Software products and services to prospective and existing customers to meet client needs
- Presented to investors at the MWC21 Barcelona convention while prospecting to other event attendees
- Gained strong communication and sales skills in an international business setting
Education
POLITICAL SCIENCE - INTERNATIONAL RELATIONS AND COMPARATIVE POLITICS
Emmanuel College
Boston05.2022
Skills
- Prospecting and Cold Calling
- Account Development
- Business Relationship Management
- Client Relationship Building
- Team Work Skills
- Excellent communication skills
- International Sales
- Territory Management
- Contract Negotiation
- Salesforce/sales specific software
Timeline
ACCOUNT EXECUTIVE II
SmartBear Software
01.2024 - Current
ACCOUNT EXECUTIVE I
SmartBear Software
09.2023 - 01.2024
ENTERPRISE SDR
SmartBear Software
06.2022 - 09.2023
BUSINESS DEVELOPER
US BUSINESS DEVELOPER INTERNSHIP
01.2021 - 08.2021
POLITICAL SCIENCE - INTERNATIONAL RELATIONS AND COMPARATIVE POLITICS
Emmanuel College