Ryan Coman
Lake Tapps
Summary
Driven Strategic Account Representative with expertise in account management and sales strategy development. Focused on building relationships and enhancing customer satisfaction while effectively resolving issues and driving revenue growth.
Overview
13
13
years of professional experience
Work History
Strategic Account Representative-Government
Herc Rentals
Tacoma
09.2023 - Current
- Generate and grow revenue with a select group of governmental agencies.
- Daily account management and revenue growth through visits to various customer offices, facilities, and job sites.
- Develop, plan, and organize sales strategies to achieve desired results or goals.
- Identify the customer's needs and react appropriately while understanding the market conditions and local competitors' pricing.
- Resolve customer issues and concerns.
- Managed key accounts to drive customer satisfaction and loyalty.
- Developed strategic plans to increase sales volume and market share of existing accounts.
- Negotiated contracts with customers while balancing company interests.
Territory Sales Representative
Herc Rentals
Tacoma
04.2013 - 09.2023
- Developed relationships with key clients to enhance territory presence.
- Conducted market analysis to identify growth opportunities in assigned regions.
- Collaborated with cross-functional teams to align sales strategies and initiatives.
- Managed customer inquiries and resolved issues promptly to maintain satisfaction.
- Developed and implemented sales strategies to increase market share in assigned territory.
- Identified potential customers and developed relationships with key decision makers.
- Built strong relationships with customers through regular visits, follow-up calls, and emails.
- Maintained accurate records of all sales activities including pipelines, leads, quotes, orders.
Education
Bachelor of Arts - Criminal Justice
Washington State University
Pullman, WA05-2010
Skills
- Account management
- Sales strategy development
- Cross-functional collaboration
- Customer retention strategies
- Relationship building
Timeline
Strategic Account Representative-Government
Herc Rentals
09.2023 - Current
Territory Sales Representative
Herc Rentals
04.2013 - 09.2023
Bachelor of Arts - Criminal Justice
Washington State University