Ryan Comer
New York,NY
Summary
Dynamic professional with expertise in driving high-volume sales and managing multi-unit operations. Demonstrated success in recruitment and employee retention, fostering a strong team environment. Skilled in resolving complex challenges through effective communication across digital and telephone channels. Proven ability to implement improvement initiatives that enhance service quality and operational efficiency.
Overview
6
6
years of professional experience
Work History
Store Manager
Reformation
New York, NY
02.2024 - Current
- Developed strategies to maximize sales and profitability including leading merchandising standards and operational excellence
- Established customer service standards and monitored staff compliance.
- Strengthened work flow productivity by hiring, managing and developing top talent across NYC market
Assistant Store Manager
Reformation
New York, NY
01.2022 - 02.2024
- Assisted in the creation of visual merchandising training guide to be used worldwide across retail fleet to drive performance
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Assisted in New Store Opening for NYC Flagship creating operational organization and training plans for technology and creating an elevated customer experience
Sales Supervisor
Reonomy
New York, NY
07.2019 - 01.2022
- Received internal promotion after 4 months with the company, led by example to create exceptional customer interactions in a post-pandemic environment.
- Managed inventory levels at store location according to corporate guidelines.
- Planned and coordinated staff training sessions for new and existing employees.
Pop-Up Sales Supervisor
Various Brands
New York, NY
04.2019 - 10.2019
- Assisted in new store openings and led training for associate and supervisors for brand and product knowledge, and customer service standards
- Merchandising product to optimize sales results for a variety of product categories such as clothing and grocery products
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor Fine Arts - Musical Theatre
The New School
New York, NY12-2020
Skills
- Interview and onboarding facilitation
- Project management
- Learning and development
- Visual merchandising
- Process implementation
- Written and oral communication
- Proficiency in Greenhouse, Looker, Jira, and Service Channel
Websites
Timeline
Store Manager
Reformation
02.2024 - Current
Assistant Store Manager
Reformation
01.2022 - 02.2024
Sales Supervisor
Reonomy
07.2019 - 01.2022
Pop-Up Sales Supervisor
Various Brands
04.2019 - 10.2019
Bachelor Fine Arts - Musical Theatre
The New School
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