RYAN CROWELL
Merritt Island,USA
Summary
Customer-focused and adaptable professional with a proven track record of excelling in delivering exceptional service and resolving client concerns in high-volume environments. Skilled in providing effective solutions, building strong customer relationships, and thriving in fast-paced settings. Certified Notary Public with a keen eye for detail and a commitment to accuracy and efficiency in handling legal documents. Known for quickly adapting to new challenges and consistently exceeding expectations, with a passion for enhancing customer experiences and supporting organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager / Notary Public
The UPS Store
Viera, FL
02.2024 - Current
- Shipping, Sales, Packaging, IT experience, Notary services, Data entry
- Assisted customers with packaging solutions tailored to their specific shipping needs.
- Provided notary services while adhering to state regulations and company policies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager / Delivery Driver
Domino's
Titusville, FL
04.2022 - 01.2024
- Management, Inventory control, Cash handling, Cost control, Delivery service
- Assisted in the training and development of new team members on operational procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Facilitated team-building activities, enhancing team cohesion and morale.
Customer Service Representative
Adecco
Melbourne, FL
05.2021 - 02.2022
- Customer service, Outbound calls, Inbound calls, IT experience
- Resolved customer inquiries by providing accurate information and solutions promptly.
- Documented customer interactions in the database for tracking and future reference.
- Collaborated with team members to improve service workflows and efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Delivery Driver
Papa Johns
Melbourne
04.2020 - 05.2021
- Cash handling, Delivery service, Customer relations, Food service
- Delivered orders promptly while verifying accuracy and maintaining quality standards.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Assistant Manager
7-Eleven
Merritt Island
12.2018 - 03.2020
- Management, Managed daily transaction reports, Training, Enforced company policies and procedures effectively
- Conducted regular inventory audits to maintain stock levels and minimize shrinkage.
- Processed daily financial reports, reconciling discrepancies for improved accuracy.
- Coordinated with vendors for timely product deliveries, ensuring optimal shelf availability.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Associate
Cobb Theatres
Merritt Island
09.2016 - 07.2018
- Ticketing, Concession, Usher, Sales
- Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
- Collaborated with marketing to execute promotional displays that increased product visibility.
Education
Associate of Arts -
Eastern Florida State College
Cocoa, FLSkills
- Customer Engagement, Sales Expertise, Team Leadership, Accurate Data Entry, Computer Proficiency, Effective Communication, Cash Management & Payment Processing, Problem Solving & Conflict Resolution, Customer Support Software, Attention to Detail, Customer-Focused, Certified Notary Public
Certification
- Driver's License
- Certified Notary Public
- July 2024 to July 2028
Timeline
Assistant Manager / Notary Public
The UPS Store
02.2024 - Current
Assistant Manager / Delivery Driver
Domino's
04.2022 - 01.2024
Customer Service Representative
Adecco
05.2021 - 02.2022
Delivery Driver
Papa Johns
04.2020 - 05.2021
Assistant Manager
7-Eleven
12.2018 - 03.2020
Associate
Cobb Theatres
09.2016 - 07.2018
Associate of Arts -
Eastern Florida State College
Certified Notary Public
Certified Notary Public - Valid through July 28th, 2028.