Alexia M. Miller
Pueblo West,CO
Summary
Knowledgeable retail and sales manager capable of bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Hobby Lobby
Pueblo, CO
12.2023 - Current
- Ensured compliance with all company policies, procedures and regulations regarding cash management.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Adhered to all safety protocols to protect customers, employees and company assets from theft or damage.
- Coordinated with other departments when additional support was needed during peak hours.
Store Manager
Big Bear Wine & Liquor
Pueblo, CO
09.2022 - 12.2023
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Lead Waiter
Balfour Senior Living
Boulder, CO
06.2022 - 09.2022
- Supervised the day-to-day operations of a restaurant, ensuring high standards of customer service were met.
- Provided customers with information about menu items, including ingredients, preparation methods and prices.
- Performed opening and closing duties such as setting tables, restocking items and verifying bank deposits.
- Monitored food delivery times to ensure prompt service.
Education
Bachelor of Science - Nursing
Colorado State University - Pueblo
Pueblo, CO03-2028
Certified Nurse Assistant - Medical Assisting
Pueblo Community College
Pueblo, CO05-2023
High School Diploma -
Swallows Charter Academy High School
Pueblo West, CO05-2022
Skills
- Team training and development
- Profit and loss analysis
- Process and procedure development
- Quality Assurance
- Operations Management
- Market research, forecasting, and analysis
- Budgeting and cost control
- Complaint resolution
Certification
- First Aid, CPR & AED
- Certified Nurse Assistant
Timeline
Cashier Team Lead
Hobby Lobby
12.2023 - Current
Store Manager
Big Bear Wine & Liquor
09.2022 - 12.2023
Lead Waiter
Balfour Senior Living
06.2022 - 09.2022
Bachelor of Science - Nursing
Colorado State University - Pueblo
Certified Nurse Assistant - Medical Assisting
Pueblo Community College
High School Diploma -
Swallows Charter Academy High School