Ryan DeBosscher
Williamstown,NJ
Summary
Dynamic leader with proven expertise in retail operations and customer service excellence, honed at companies like Dollar Tree and Dominos Pizza. Skilled in team leadership and conflict resolution, I've successfully driven performance improvements and enhanced customer satisfaction. My approach combines decisive problem-solving with effective workload management, achieving notable operational efficiencies.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
11.2024 - Current
Truck Loader
UPS
08.2023 - 11.2024
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout Number hour shifts.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Used forklift to lift pallets and heavy items into trucks.
Fry Cook
Mcdonalds
10.2022 - 08.2023
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Assistant Manager
Dollar Tree
09.2017 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Williamstown High School
09.2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Task delegation
- Workload management
- Conflict resolution
- Retail operations
Accomplishments
Williamstown Dollar Tree was #1 in Sales in the district and first achieved status as a million dollar store in profit during my time there on the management team.
Voorhees Dominos is consistently top 5 in the district and we've maintained our 5 star status during my time in management.
Timeline
Assistant Manager
Dominos Pizza Inc.
11.2024 - Current
Truck Loader
UPS
08.2023 - 11.2024
Fry Cook
Mcdonalds
10.2022 - 08.2023
Assistant Manager
Dollar Tree
09.2017 - 10.2022
High School Diploma -
Williamstown High School
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