Ryan DeNicola
Baton Rouge,US
Summary
Adept at client relationship building and leveraging technical understanding. I significantly contributed to Hester Roofing's promotional campaigns, enhancing brand awareness. My background includes streamlining operations with innovative technologies and excelling in fast-paced environments, as demonstrated at City Pork and City Slice. My professionalism and problem-solving skills have consistently improved efficiency and customer satisfaction. Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mitigation Technician
Servpro
04.2024 - 08.2024
- Facilitated smooth transitions between mitigation phases by collaborating closely with reconstruction teams.
- Maximized resource utilization by maintaining an accurate inventory of equipment and supplies needed for each job site location.
- Maintained a clean and organized workspace, adhering to industry standards and guidelines for safe working conditions.
- Ensured safety of clients'' homes and belongings with thorough assessments and proper equipment installation.
Roofing Salesperson
Hester Roofing
06.2023 - 12.2023
- Collaborated closely with marketing team to create promotional campaigns that increased brand awareness
- Utilized effective communication skills to build relationships with clients, contractors, and vendors
- Incorporated innovative technologies into daily workflow processes for greater efficiency
- Demonstrated excellent problem-solving abilities when faced with complex challenges in the field
Food Runner
City Pork
05.2022 - 09.2023
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time
- Provided excellent customer service by being attentive to guests' needs and requests
- Provided superior customer service by quickly and efficiently delivering food to guests
- Adapted well while working in fast-paced environments with frequent interruptions
Server
City Slice
01.2023 - 06.2023
- Demonstrated ability to interact with customers in a friendly and professional manner
- Created and maintained optimal communication chain, reducing guest dissatisfaction
- Attended company and restaurant required trainings and meetings, improving skills
- Recorded transactions in point of sales system to deliver prompt service
- Performed system administration tasks such as user account management, patching, backups, and security updates
Education
Bachelor of Science (B.S.) - Construction Management
Louisiana State University
Baton Rouge, LA05.2026
Skills
- Client Relationship Building
- Project Estimation
- Professionalism
- Technical understanding
- Contract Preparation
- Problem-solving
Certification
Social Media Certified
Timeline
Mitigation Technician
Servpro
04.2024 - 08.2024
Roofing Salesperson
Hester Roofing
06.2023 - 12.2023
Server
City Slice
01.2023 - 06.2023
Food Runner
City Pork
05.2022 - 09.2023
Bachelor of Science (B.S.) - Construction Management
Louisiana State University
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