Dedicated individual with strong skills in customer relations and conflict resolution. Proven track record in supervising operations and maintaining quality standards, aiming to enhance team performance and customer experience.
Work History
Assistant Manager
10 Months
Dairy Queen Grill & Chill | 06.2025 - 04.2026
Assisted in daily operations, ensuring efficient workflow and high customer satisfaction.
Trained new team members on procedures, enhancing overall team performance.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Conducted regular quality checks on food items, ensuring compliance with safety standards.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Busser
4 Months
Giordanos Family Restaurant | 04.2023 - 08.2023
Cleaned and set tables efficiently, ensuring readiness for incoming guests.
Assisted servers by promptly delivering food and beverages to enhance customer service.
Maintained cleanliness of dining areas and restrooms, promoting a welcoming environment.
Collaborated with kitchen staff to expedite food preparation and improve service flow.
Janitor
4 Months
Robs Meat & Deli | 04.2021 - 08.2021
Disassembled meat saws and conducted thorough cleaning to uphold hygiene standards.
Transported and cleaned mats weighing over 50 pounds to ensure facility maintenance.
Maintained cleanliness and sanitation standards throughout facility.
Operated industrial cleaning equipment efficiently to ensure thorough results.
Assisted in training new staff on proper cleaning procedures and safety protocols.
Implemented waste disposal procedures in compliance with health regulations.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Education
High School Diploma
Lake Central High School | Saint John, IN | 05-2025