Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ryan Duncan

Anna,TX

Summary

I have worked for UPS for over 15 years and I am seeking to develop myself as a manager and a professional.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Feeder On-Road Supervisor

UPS
11.2024 - Current
  • Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
  • Assisted in training new employees on proper feeder operation procedures for optimal performance.
  • Participated in regular safety meetings, staying up-to-date on best practices for minimizing accidents within the workplace setting.
  • Collaborated with team members to optimize workflow and improve overall productivity.
  • Obtained CDL license December 2024.
  • Feeder Driver Certified Trainer July 2025
  • Conduct rides with Feeder drivers for safety training and compliance.
  • Learned dispatch and scheduling to help with understanding of On-Time Network

ON- ROAD SUPERVISOR

UPS
01.2015 - 11.2024
  • Responsible for training and managing drivers for safe delivery of packages. Duties include- training on delivery procedures, safety conscientious, pickup compliance, complying with DOT regulations
  • Worked in Five different centers for almost ten years including Uptown, Plano, Frisco, Mckinney and the Sherman Center
  • My last assignment in package operations was managing the Sherman Center from Feb 2023-Nov 2024. Had 45 service providers, 7 part-time supervisors and 40 inside hourly employees.

HUMAN RESOURCES SUPERVISOR

UPS
10.2013 - 03.2014
  • Recruited, interviewed and hired new employees to UPS for various positions.
  • Held work workshops on road safety for drivers, trained and road tested new drivers daily.

Operations Supervisor

United Parcel Service
07.2009 - 10.2013
  • As an entry level employee and was promoted within four months to management.
  • Job duties include: supervising up to 10 employees daily to load packages into trailers with good quality standards to ensure customer packages are on time and in good condition.
  • Train employees weekly to reach production standards.
  • Facilitate daily workshops with up to 8 employees to learn all of the facets of orientation and entry level job duties.

Education

Bachelors - Business Administration

University of North Texas at Denton
Denton, TX

Associates of Applied Science - Culinary Arts

Texas Culinary Academy

Skills

    Training and Development

    CDL Tractor-Trailer

    Package delivery and operations

    Designated Responder

    Effectively manage operations

Certification

Driver's License

Additional Information

  • SKILLS & ABILITIES
  • Skills include: supervision in operations, training and development, facilitation, food preparation, financial and investment analysis, Microsoft Office applications, network marketing

Timeline

Feeder On-Road Supervisor

UPS
11.2024 - Current

ON- ROAD SUPERVISOR

UPS
01.2015 - 11.2024

HUMAN RESOURCES SUPERVISOR

UPS
10.2013 - 03.2014

Operations Supervisor

United Parcel Service
07.2009 - 10.2013

Associates of Applied Science - Culinary Arts

Texas Culinary Academy

Bachelors - Business Administration

University of North Texas at Denton

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