Ryan Johnson
Hixson,TN
Summary
Reliable and experienced customer service professional with a proven track record of achieving goals, working independently, and excelling in fast-paced environments. Possesses excellent communication, prospecting, and organizational skills. Highly adaptable and determined to provide exceptional assistance to members. Known for patience and expertise in telephone interactions.
Overview
6
6
years of professional experience
Work History
Director of Sales - Insurance Producer
Reliance Partners
08.2024 - Current
- Prospect and cold call 75-100 leads daily in the transportation and logistics industry.
- Manage and grow book of business through effective pipeline management.
- Develop and maintain strong relationships with clients.
- Respond to customer inquiries and provide exceptional service.
- Collaborate with team members in a fast-paced environment.
Sales and Operations
Skyline Express
02.2024 - 07.2024
- Communicated daily with truck drivers, dispatchers, warehouses, and customers regarding container loads.
- Regularly researched businesses and built relationships in the trucking industry.
Sales Director
Steam Logistics
10.2022 - 12.2023
- Sourced 600-800 drivers per month to move containers across the United States for one of the largest accounts at Steam Logistics.
- Negotiated prices and rates to increase margin profit.
- Reduced losses by $60K per month
- Established numerous relationships to increase loyalty and repeat business.
- Responsible for training, encouraging, and aiding my team to reach company goals.
- Worked with Salesforce to track leads, manage accounts, and generate quotes
Sales Manager
Steam Logistics
08.2022 - 10.2022
- Prioritized tasks and managed deadlines under strict time constraints for customers regarding their shipments.
- Resolved issues during shipments by professionally communicating the matter at hand.
- Reduced monthly losses by $60K.
Sales Coordinator
Steam Logistics
02.2021 - 08.2022
- Researched and studied ports and rails across the country in order to land customers and generate sales.
- Recognized as a natural sales leader that was personable, coachable, and trustworthy.
Lumber Yard Sales Associate
84 Lumber
10.2019 - 12.2020
- Sold lumber to individuals and businesses and gave professional recommendations.
Education
High School Diploma -
Soddy Daisy High School
Soddy Daisy, TN05-2011
Skills
- Customer Service Skills
- Relationship Builder
- Communication Skills
- Patience
- Product Knowledge
- Multitasking and Organization
- Time Management
- Critical Thinking and Decision Making
- Microsoft Office
Certifications
Property & Casualty Insurance Producer's License.
- Licensed in 14 States.
Timeline
Director of Sales - Insurance Producer
Reliance Partners
08.2024 - Current
Sales and Operations
Skyline Express
02.2024 - 07.2024
Sales Director
Steam Logistics
10.2022 - 12.2023
Sales Manager
Steam Logistics
08.2022 - 10.2022
Sales Coordinator
Steam Logistics
02.2021 - 08.2022
Lumber Yard Sales Associate
84 Lumber
10.2019 - 12.2020
High School Diploma -
Soddy Daisy High School
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