Ryan Edwards
Reynoldsburg
Summary
Dynamic and dedicated professional with extensive experience at Smokey Bones Bar & Fire Grill, excelling in customer service and order accuracy. Proven ability to enhance service speed and resolve complaints, ensuring positive dining experiences. Skilled in food safety and quality control, fostering repeat business through exceptional communication and training of new staff.
Overview
7
7
years of professional experience
Work History
Takeout Specialist
Smokey Bones Bar & Fire Grill
2200 Baltimore Reynoldsburg Road
09.2023 - 04.2026
- Processed customer orders efficiently, ensuring accurate order fulfillment and timely delivery.
- Communicated effectively with kitchen staff to maintain menu accuracy and quality control.
- Managed multi-tasking in fast-paced environment, enhancing service speed and customer satisfaction.
- Assisted in training new staff on take-out procedures and best practices for customer service.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences and repeat business.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Server
Smokey Bones Bar & Fire Grill
2200 Baltimore Reynoldsburg Road
06.2019 - 12.2021
- Processed customer orders efficiently, ensuring accurate order fulfillment and timely delivery.
- Communicated effectively with kitchen staff to maintain menu accuracy and quality control.
- Managed multi-tasking in fast-paced environment, enhancing service speed and customer satisfaction.
- Assisted in training new staff on take-out procedures and best practices for customer service.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences and repeat business.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Education
Electromechanical Engineering
Columbus State Community College
Columbus, OH04.2026
Skills
- Excellent customer service
- Patience and empathy
- Food safety
- Food preparation
- Phone etiquette
- Cleanliness standards
- Quality control
- Complaint resolution
- Order accuracy
Timeline
Takeout Specialist
Smokey Bones Bar & Fire Grill
09.2023 - 04.2026
Server
Smokey Bones Bar & Fire Grill
06.2019 - 12.2021
Electromechanical Engineering
Columbus State Community College