Career advancementWork-life balanceCompany CultureHealthcare benefits401k match
21
years of professional experience
Relationship driven sales professional with 15+ years of experience building customer relationships, increasing revenue, and delivering consultative solutions within the hospitality and foodservice industry. Combines successful outside sales experience with extensive fine dining expertise, providing a unique understanding of restaurant operations, purchasing decisions, and customer needs. Proven ability to develop long term client relationships, exceed sales goals, identify growth opportunities, and thrive in fast paced goal driven environments. Prepared to leverage deep restaurant industry knowledge in an outside sales representative role.
Work History
Server
5 Years 7 Months
Le Moo Steakhouse | 01.2021 - Current
Manage approximately $250,000 in annual guest sales while consistently delivering a premium customer experience.
Established high average guest sales through consultative selling, premium product recommendations, and personalized customer service.
Build long term relationships with repeat guests by understanding individual preferences and consistently delivering exceptional experiences.
Educate customers on premium food, wine, and beverage offerings while confidently recommending products that increase revenue.
Balance multiple priorities in a high-volume environment while maintaining exceptional customer satisfaction.
Collaborate closely with culinary and management teams to deliver seamless guest experiences.
Develop a deep understanding of restaurant operations, food costs, menu execution, and guest expectations.
Server
2 Years
Ruth’s Chris Steakhouse | 01.2019 - 01.2021
Delivered luxury dining experiences while developing strong client relationships.
Managed consultative selling techniques to recommend premium menu items and increase sales by 20% first year.
Worked with management and team members to consistently exceed guest expectations.
Server
2 Years
Bristol Bar & Grill | 01.2017 - 01.2019
Built customer loyalty through personalized service and product recommendations.
Mentored newer team members and led 20 member serving team while helping maintain high service standards.
Manager
2 Years
Papa John’s | 01.2015 - 01.2017
Managed daily operations including staffing, inventory, scheduling, customer satisfaction, and financial performance.
Supervised a team of more than 20 employees while maintaining operational efficiency.
Analyzed business performance and implemented solutions to improve daily operations.
Sales Specialist
2 Years
GE Home Security | 01.2013 - 01.2015
Prospected new customers through cold outreach and referrals.
Conducted in home needs assessments and solution based product presentations.
Developed customized security solutions to meet diverse client needs.
Managed customer relationships from initial contact through closing and follow up.
Consistently met monthly sales objectives and increased personal market share by 10% in a quota driven environment.
Server / Trainer
5 Years
O’Charley’s | 01.2008 - 01.2013
Trained new hires and managed opening/closing duties.
Provided consistent service and encouraged a collaborative work environment.
Sales Specialist
2 Years
Cutco Cutlery | 01.2006 - 01.2008
Conducted 45-minute product demonstrations to individual customers in-home.
Built a customer referral network and consistently met/exceeded sales goals.
Education
Bachelor of Science - Psychology
University of Kentucky | Lexington, KY | 12.2010
Minor: Photography
Relevant Coursework: Statistics in Psychology, Social Psychology