Ryan Fernandez
New Caney,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Motivated and eager to learn about distributing services, formatting grid layouts, and very interested in going full-time. Proficient in office tools such as Google Docs, Microsoft Office, Outlook.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sherwin-Williams Paint Store
06.2023 - Current
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Used store systems and documents to provide knowledge to customers of industrial products, their specialties and specifications
Sales Associate
Academy Sports + Outdoors
11.2020 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Loaded and unloaded merchandise using ladder and pallet jack.
Education
High School Diploma -
New Caney High School
New Caney, TX06.2020
Skills
- Policy and Procedure Adherence
- Sales Goal Attainment
- Sales Trends
- Customer Service
- Stocking and Receiving
- Inventory Control Procedures
- Upselling Techniques
- Merchandising
- Critical Thinking
- Documentation and Recordkeeping
References
Walter Lee (936)-293-0531
TJ Rackley (832)-368-5434
Lacy Dishman (832)-392-2309
Scott Houston (281)-844-1936
Timeline
Sales Associate
Sherwin-Williams Paint Store
06.2023 - Current
Sales Associate
Academy Sports + Outdoors
11.2020 - 04.2022
High School Diploma -
New Caney High School
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