Ryan Feyereisen
Renton
Summary
Dynamic small business owner with a proven track record in customer relations and operational efficiency at Family Business. Skilled in relationship building and financial management, I enhanced customer satisfaction through exceptional service and effective processes. Adept at teamwork, I successfully led projects at Touchstone Flooring, ensuring timely and accurate installations.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/ Head Detailer
Family Bussiness
01.2013 - 01.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Interacted well with customers to build connections and nurture relationships.
- Conducted regular inventory checks, maintaining an adequate supply of cleaning products and equipment for the team''s use.
- Increased customer satisfaction by delivering high-quality detailing services in a timely manner.
Installed Flooring
Touchstone Flooring
02.2009 - 01.2010
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured safety compliance during installation projects, significantly reducing workplace incidents.
- Facilitated smoother installations, organizing tools and materials in advance.
Education
Associate of Applied Science - Commercial Building Engineering
Renton Technical College
Renton, WA08-2025
Skills
- Customer relations
- Attention to detail
- Teamwork and collaboration
- Records organization and management
- Sales strategies
- Small business operations
- Relationship building
- Verbal and written communication
Certification
OSHA certified
CPR certified
Timeline
Owner/ Head Detailer
Family Bussiness
01.2013 - 01.2020
Installed Flooring
Touchstone Flooring
02.2009 - 01.2010
Associate of Applied Science - Commercial Building Engineering
Renton Technical College
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