Ryan Fisher
Tyler,TX
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Restaurant Operations
Mandoline Hospitality
Tyler, TX
07.2023 - Current
- Directed operational strategies for twelve kitchen and cocktail establishments, Javis and Villaggio del Vino, to enhance service quality and customer experience.
- Directed daily operations to optimize guest experience and enhance service quality.
- Implemented cost-control measures, reducing waste while maintaining high standards of food safety.
- Developed and executed training programs for staff, improving service efficiency and team performance.
- Streamlined inventory management processes, resulting in more accurate forecasting and reduced stock discrepancies.
Martial Arts Instructor
SMA ATA
Tyler, United States
09.2018 - Current
- Taught both core principles and fighting techniques to students of all levels.
- Taught class sizes of over 30 adults and children.
- Helped students prevent injuries and rendered calm and professional aid in case of accidents.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Instructed on proper breathing techniques, stances, and forms.
- Encouraged physical fitness to encourage students to maintain healthy lifestyles.
- Supported students in identifying, setting and achieving personal goals.
Front of House Manager
Times Square Grand Slam
Tyler, Texas
02.2019 - 07.2023
- Oversaw trainers and new hire paperwork to ensure a high-quality training program.
- Updated menus, test sheets, to-do lists, and customer information sheets to improve staff and guest communication.
- Performed cash handling activities and ensured secure nightly bank deposits.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Addressed guest concerns promptly and resolved all issues to guests' satisfaction.
- Managed day-to-day front-of-house (FOH) operations to uphold quality standards and meet customer expectations.
- Inspected inventory to identify shortages, replenished supplies, and maintained consistent stock levels.
- Facilitated interviews and hired potential staff members for all areas of the business.
- Reduced inaccuracies by conducting careful cash counts and maintaining meticulous transaction records.
- Inspected equipment and machinery to ensure proper working condition, directing staff to clean and repair as needed.
General Manager
Tyler Jump LLC, Urban Air & Escapology
Tyler, United States
05.2018 - 02.2019
- Directed and Led Management Team for Projects, Staffing, Recruitment, and Operational Efficiency
- Payroll Management and Optimization
- Ensure safety of park through monthly inspection of all equipment
- Professional Performance Assessments for Employees and Managers.
- Ensure guest satisfaction both in person and through online reviews
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
Assistant General Manager
Shenaniganz
GREENVILLE, TX - Texas
03.2015 - 05.2018
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed team schedule with eye for coverage needs and individual strengths.
- Handled cash accurately and prepared deposits.
- Collaborated with other departments to establish productive and timely completion of projects.
- Developed and implemented policies and procedures to improve customer service and satisfaction..
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Certified Student Instructor - Martial Arts Instruction
ATA Taekwondo
Tyler, TX09.2021
Tv Production And Film
The Art Institute of Hollywood
North Hollywood, CA01.2011
Skills
- P>POS system operations (Toast, Micros, Aloha)
- P>Team Building
- P>Restaurant operations
- P>Quality Standards
- P>Training and mentoring
- P>Quality control
- P>Employee training
- P>Pre-shift walk-through
- P>Hiring
- P>Staff supervision
- P>Scheduling
- P>Workflow planning
- P>Cost controls
Certification
TABC Certification
Manager Level Food Handlers (Updated 2/2026)
Timeline
Director of Restaurant Operations
Mandoline Hospitality
07.2023 - Current
Front of House Manager
Times Square Grand Slam
02.2019 - 07.2023
Martial Arts Instructor
SMA ATA
09.2018 - Current
General Manager
Tyler Jump LLC, Urban Air & Escapology
05.2018 - 02.2019
Assistant General Manager
Shenaniganz
03.2015 - 05.2018
Tv Production And Film
The Art Institute of Hollywood
Certified Student Instructor - Martial Arts Instruction
ATA Taekwondo