Summary
Overview
Work History
Education
Skills
Golf, Tennis, Yoga, Cardio
Timeline
Generic

Ryan Flanigan

Hollis,NH

Summary

Accomplished Vice President/Sr. Loan Officer at Salem Five Mortgage, adept in database management and relationship building, significantly enhancing customer satisfaction. Excelled in financial advising and client relations, leveraging negotiation techniques for optimal loan origination. Proven track record in regulatory compliance and decision-making, fostering trust and loyalty among a diverse clientele. Driven Loan Officer with track record in mortgage and home lending product sales. Demonstrating strong interpersonal skills and exceptional service throughout sales process.

Overview

30
30
years of professional experience

Work History

Vice President/Sr. Loan Officer

Salem Five Mortgage
01.2008 - Current
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.

Bartender/Food Waiter

Indian Ridge Country Club
03.1994 - 12.2000
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

Bachelor of Arts - Economics, Business, Marketing

Rollins College
Winter Park, FL
05.1986

Skills

  • Database Management
  • Documentation Review
  • Relationship building and management
  • Financial Advising
  • Sales expertise
  • Client Relations
  • Credit analysis
  • Customer service-focused
  • Negotiation Techniques
  • Loan Origination
  • Regulatory Compliance
  • Document analysis
  • Analytical and Critical Thinking
  • Attention to Detail
  • Oral and Written Comprehension
  • Decision-Making
  • Customer Relations
  • Product Education

Golf, Tennis, Yoga, Cardio

Keeping active is important to me, whether it's a group class at the gym, a round of golf or playing tennis,

they all help balance things in life. I have been playing golf since 8 years old and enjoying teaching our sons the game which is a life sport.

Timeline

Vice President/Sr. Loan Officer

Salem Five Mortgage
01.2008 - Current

Bartender/Food Waiter

Indian Ridge Country Club
03.1994 - 12.2000

Bachelor of Arts - Economics, Business, Marketing

Rollins College
Ryan Flanigan