Ryan Gatesman
The Woodlands,TX
Summary
Knowledgeable professional with background in providing top-notch customer service and maintaining welcoming atmosphere for guests. Proven record of ensuring guest satisfaction and contributing to pleasant and efficient lounge environment. Demonstrated ability in efficiently managing lounge operations and enhancing guest experiences through attentive service and effective communication.
Overview
8
8
years of professional experience
Work History
Men's Lounge Attendant
Invited Clubs
03.2024 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Marketing Assistant
Safeway Driving
07.2023 - 02.2024
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Conducted thorough research to construct creative and fresh ideas.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Twitch Streamer
Twitch.tv
05.2022 - 03.2023
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Focused on keeping guests engaged, happy and comfortable during livestreams.
- Developed and executed innovative strategies for revitalizing entertainment programs.
Outdoor Operations
Dominion Country Club
04.2019 - 08.2019
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Office Assistant
Safeway Driving
05.2017 - 08.2017
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed visitors and alerted staff to arrivals of scheduled appointments.
Education
Bachelor of Science - Music Production
Full Sail University
Winter Park, FL11.2021
Skills
- Communication Skills
- Brand Awareness
- Producing Schedules
- Office Management
- Office Reception
- Microsoft Word
- Team player attitude
- Customer service expertise
- Sales techniques
Accomplishments
Awarded with a $10,000 scholarship by winning the Creative Minds Competition provided by Full Sail.
Timeline
Men's Lounge Attendant
Invited Clubs
03.2024 - Current
Marketing Assistant
Safeway Driving
07.2023 - 02.2024
Twitch Streamer
Twitch.tv
05.2022 - 03.2023
Outdoor Operations
Dominion Country Club
04.2019 - 08.2019
Office Assistant
Safeway Driving
05.2017 - 08.2017
Bachelor of Science - Music Production
Full Sail University
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