Open To Work
Ryan Gilbert
Admissions Counselor
Florham Park,NJ
Summary
Dynamic professional with expertise in program development and customer service. Proficient in building relationships with educational institutions and utilizing data analysis to enhance admissions outcomes and student experiences.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Admissions Counselor
County College of Morris
Randolph, New Jersey
06.2023 - Current
- Analyzed enrollment trends to pinpoint improvement opportunities in admissions process.
- Coordinated campus visits and interviews to engage prospective students.
- Represented institution at local and regional college fairs to attract potential applicants.
- Cultivated relationships with high schools and community colleges to promote programs.
- Collaborated with admissions team to develop policies enhancing student experience.
Center Director / Area Manager
C2 Education
, NJ
01.2020 - 06.2023
- Monitored progress by establishing plans, budgets and measuring results.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and
requirements. - Formed and sustained strategic relationships with clients.
Assisted in developing strategies to increase revenue streams for the center. - Provided guidance on professional development opportunities for staff members.
- Implemented successful business strategies to increase revenue and target new markets.
Center Director / Head Instructor
The Tutoring Center
West Caldwell, New Jersey
01.2015 - 01.2020
- Cultivated and strengthened relationships with children and families.
- Assisted in recruiting, hiring and training of team members.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Worked with other departments, local governmental organizations and community groups to provide well-rounded host of services for patrons.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Training Manager
StayinFront Inc.
Fairfield, NJ
04.2019 - 01.2020
- Created effective training course objectives, course content and all materials
- Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
- Delivered technical training programs to clients through blended approach including hands-on activities, simulators and technology-based methods to achieve best results.
- Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
- Designed training schedules for new and existing employees.
- Used expert platform and third-party application knowledge to customize and deliver virtual and in-person training.
Education
Certificate - Data Analytics
County College of Morris
Randolph, NJ 08.2024 - 08.2025
MSW - Social Work
Ramapo College of New Jersey
2018
Bachelor of Science - Biology
Stockton University
2013
Skills
- Program development and problem solving
- College counseling and public speaking
- Customer service and leadership
- Data analysis and visualization
- SQL and Python programming
- Microsoft Excel and Tableau
- Ellucian Colleague
- Professional development training
- College counseling
Timeline
Certificate - Data Analytics
County College of Morris
08.2024 - 08.2025
Admissions Counselor
County College of Morris
06.2023 - Current
Center Director / Area Manager
C2 Education
01.2020 - 06.2023
Training Manager
StayinFront Inc.
04.2019 - 01.2020
Center Director / Head Instructor
The Tutoring Center
01.2015 - 01.2020
MSW - Social Work
Ramapo College of New Jersey
Bachelor of Science - Biology
Stockton University