Ryan Glenn
Haslet,Texas
Summary
Dynamic Operations Manager with a proven record in team leadership, process improvement, and cost management. Achieved a 32% increase in production standards and improved labor costs by 94.88%. Ready to drive operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
Wen-Parker Logistics
Haltom City, Texas
04.2023 - Current
- Oversaw daily operations, managing 50 hourly associates and 2 salaried supervisors.
- Implemented process improvements to enhance workflow efficiency, elevating production standards by thirty-two percent.
- Managed outbound labor costs, improving OPLH cost by 94.88% over two years.
- Analyzed operational data to identify improvement areas, achieving customer satisfaction rates of 99.98%.
Fulfilment Supervisor
Wen-Parker Logistics
Haltom City, Texas
02.2022 - 04.2023
- Supervised up to 30 hourly associates and 2 team leads for efficient order processing and fulfillment.
- Developed reporting structures targeting priority orders, achieving 100% compliance with customer SLA.
- Monitored team performance and delivered hourly feedback to enhance productivity and quality.
- Established company-wide procedures and safety protocols to ensure operational consistency.
Supervisor of Distribution Operations
Gamestop Dist. Center
Grapevine, Texas
10.2020 - 02.2022
- Facilitated communication between warehouse teams and management to enhance operational efficiency.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Provided leadership through coaching and mentoring, motivating team members to achieve goals.
- Coordinated cross-departmental efforts to ensure timely delivery of goods to customers.
Team Lead
Gamestop Dist. Center
Grapeview, Texas
11.2012 - 10.2020
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Trained new staff in relevant processes and procedures.
Education
High School Diploma -
Boswell High School
Fort Worth, TX02-2006
Skills
- Process improvement
- Cost management
- Cost reduction strategies
- Data analysis
- KPI tracking
- Planning and implementation
- Project leadership
- Team leadership
- Staff management
- Workforce training
- Microsoft Office
- First Aid and CPR
Certification
- First aid and CPR
Timeline
Operations Manager
Wen-Parker Logistics
04.2023 - Current
Fulfilment Supervisor
Wen-Parker Logistics
02.2022 - 04.2023
Supervisor of Distribution Operations
Gamestop Dist. Center
10.2020 - 02.2022
Team Lead
Gamestop Dist. Center
11.2012 - 10.2020
High School Diploma -
Boswell High School