Dynamic Assistant Manager with a proven track record in team leadership and customer service. Expertise in developing training programs and analyzing operational data to drive process improvements and enhance team performance.
Work History
Assistant Manager
12 Years 3 Months
T&K Management | 05.2014 - Current
Developed training programs and weekly scheduling for new staff, enhancing onboarding processes and overall team performance.
Analyzed operational data to identify trends, driving process improvements, cost reductions, and improved customer satisfaction.
Oversaw inventory management, ensuring accurate stock levels and timely replenishment of supplies.
Conducted performance reviews and provided constructive feedback to foster employee development.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Construction Worker
1 Year 3 Months
Natchez Corp | 04.2020 - 07.2021
Collaborated with team members to ensure compliance with safety regulations on-site.
Performed site clean-up and organization for optimal workflow and productivity.
Assisted skilled tradespeople with tasks, enhancing team efficiency and project timelines.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.