Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Ryan Grissom

Downingtown,PA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

CVS Pharmacy
Chester Springs, PA
10.2020 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Assistant Baseball Coach

Downingtown Bandits Club
Downingtown, PA
07.2022 - 09.2023
  • Inspected baseball sporting equipment and examined participants before play, complying with event and safety regulations.
  • Conducted practices with conditioning, placement of players on defense, batting, bunting, base running and sliding.
  • Maintained standards of play by following established baseball rules.

Education

Finance And Economics

West Chester University of Pennsylvania
West Chester, PA
05-2026

High School Diploma -

Downingtown High School
Exton, PA
06-2022

Some College (No Degree) - Sports Management

Gwynedd Mercy University
Gwynedd Valley, PA

Skills

  • Complaint Resolution
  • Product Knowledge
  • Consultative Sales
  • Safety Awareness
  • Administrative Oversight
  • Customer Service
  • Guest Services

Timeline

Assistant Baseball Coach

Downingtown Bandits Club
07.2022 - 09.2023

Customer Service Representative

CVS Pharmacy
10.2020 - Current

Finance And Economics

West Chester University of Pennsylvania

High School Diploma -

Downingtown High School

Some College (No Degree) - Sports Management

Gwynedd Mercy University

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Ryan Grissom