Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ryan Hamilton

Northville,MI

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Kroger
04.2022 - 05.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Volunteer

MSU Tollgate Farm
06.2023 - Current
  • Assisted in grounds keeping
  • Participated in seasonal harvest activities and storage of harvest.
  • Maintained farm infrastructure by painting event boards and large event setup as needed.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.

Education

No Degree - Chemistry

Schoolcraft College
Livonia, MI

No Degree - Chemistry

Lansing Community College
Lansing, MI

High School Diploma -

Northville High School
Northville, MI
06.2018

Skills

  • Beverage Preparation
  • Quality Standards
  • Online Transaction Processing
  • Teamwork abilities
  • Order taking
  • Cash Register Operation
  • Cleanliness standards
  • Menu Memorization
  • Customer service
  • Drink customization
  • Coffee Expertise

Accomplishments

    Barista of the Month awarded July 2022 out of 24 Michigan Kroger locations.

Certification

SCA Certification in Introduction to Coffee, currently seeking more classes towards SCA Diploma.

Timeline

Volunteer

MSU Tollgate Farm
06.2023 - Current

Barista

Kroger
04.2022 - 05.2023

No Degree - Chemistry

Schoolcraft College

No Degree - Chemistry

Lansing Community College

High School Diploma -

Northville High School

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