Ryan Hauke
Cleveland
Summary
Claims professional who values precision and efficiency in claims evaluation and resolution. Proven track record of managing high caseloads and settling claims accurately in compliance with company standards. Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results.
Overview
15
15
years of professional experience
Work History
Claims Adjuster
Rosemark Warranty
05.2023 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine warranty coverage.
- Verified insurance claims and determined fair amount for settlement.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Prepared summaries of damage, payments, and policy coverage.
- Contributed to a positive work environment through active participation in team meetings and collaborating on cross-functional projects.
Commercial Pest Control Technician
Chase Pest Control
04.2019 - 05.2023
- Improved client retention rates by consistently delivering high-quality service and maintaining open lines of communication.
- Contributed to the development of a positive work culture within the team by actively participating in meetings, sharing knowledge with colleagues, and supporting the achievement of common goals.
- Upheld a high level of professionalism through appearance, communication, and behavior while representing the company in all interactions with clients.
- Performed routine equipment maintenance, ensuring proper functioning and prolonging the lifespan of essential tools.
- Collaborated with clients to develop customized Integrated Pest Management plans, resulting in long-term pest solutions.
Sales Associate
Trinity Armory
02.2015 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Hospital Corpsman
U.S Navy
12.2009 - 12.2014
- Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Rendered emergency medical treatment and administered immunization programs.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Facilitated efficient patient flow by coordinating appointments and managing medical records diligently.
- Enhanced patient care by providing thorough assessments and administering appropriate treatments.
- Mentored junior corpsmen in best practices for clinical procedures, fostering professional growth within the team.
- Conducted efficient triage processes during high-volume periods, prioritizing patients based on severity of condition.
Education
Associate of Science - Technology Education
Sonoran Desert Institute
Tempe, AZ04-2024
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Claims processing
- Team collaboration
- Policy investigations
Accomplishments
- Assisted in the Supervision team of 5 staff members.
- assisting in the review of inspection ensuring accurate of claims.
- Established multiple long-term business clients through outstanding service and attention to detail, which resulted in lucrative contracts for Chase pest control.
- Developed the standard operating procedure for medical readiness for Marine expeditionary unit 26, achieving 96% medically ready status.
- Developed a system while working along side outside medical departments to ensure Marines and Sailors have immunizations, physicals, dental and certification in the combat life saver education had all been completed prior to deployment.
- Taught tactical combat casualty care to both officers and enlisted personal in order to achieve unit cohesion to assist in facilitating the best and most expedient care possible.
Timeline
Claims Adjuster
Rosemark Warranty
05.2023 - Current
Commercial Pest Control Technician
Chase Pest Control
04.2019 - 05.2023
Sales Associate
Trinity Armory
02.2015 - 06.2018
Hospital Corpsman
U.S Navy
12.2009 - 12.2014
Associate of Science - Technology Education
Sonoran Desert Institute
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