Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Heimberger

Waterloo,IL

Summary

I have worked for Hub Group for 14 years while holding multiple positions on different accounts and have managed a wide range of relationships with both carriers and customers to ensure the service and financial success of both my customers and company.

Overview

14
14
years of professional experience

Work History

Senior Manager of Account Management

Hub Group
2017.05 - Current
  • Spent 3 years managing the At Home account with 2 team leaders and 5 account management specialists reporting to me.
  • Was responsible for the overall success of the account which generated $120 MIL in revenue.
  • Was responsible for all inbound and outbound shipments in terms of service and financially. Also managed the customer relationship to make sure all KPIs were being met.
  • For the past 4 years I have managed 6 accounts for a total spend of $160MIL in revenue with up to 14 people reporting to me. I was responsible for service, financial success as well as customer relationships.
  • Daily tasks over the past 4 years have included a station point for each customer as well and all the daily operations. Also participated in strategic KPI initiatives to improve service while decreasing transportation cost and increasing margin.

Manager of Account Management

Hub Group
2014.05 - 2017.05
  • Manager of both Western And Southeastern Container Accounts.
  • Managed a total of 8 people and their daily tasks on 60,000 truck load shipments per year.
  • Was responsible for the service and financial success of both Hub Group and both customers.

Team Leader

Hub Group
2011.05 - 2014.05
  • Managed the Western Container account and team of 4 people.
  • Oversaw the management of 30,000 truck load shipments per year for on time pick up and delivery.
  • Managed all carrier relationship related to service ans rates. As well as the financial success of both Hun Group and Western Container

Account Management Specialist

Hub Group
2010.06 - 2011.04

Managed daily LTL shipments for the Big Lots Account. Confirming everything had picked up and rescheduling what was missed.

Education

Bachelor Of Business Administration - Business Management

University of Missouri - St Louis
St Louis, MO
12.2008

Skills

  • Skilled in all Microsoft office Applications
  • Worked in Oracle TMS system for over 7 years

Timeline

Senior Manager of Account Management

Hub Group
2017.05 - Current

Manager of Account Management

Hub Group
2014.05 - 2017.05

Team Leader

Hub Group
2011.05 - 2014.05

Account Management Specialist

Hub Group
2010.06 - 2011.04

Bachelor Of Business Administration - Business Management

University of Missouri - St Louis
Ryan Heimberger