Results-driven professional skilled in organizational and multitasking capabilities, with a strong technology aptitude. Leverages expertise to meet project objectives and prioritize customer satisfaction. Delivers high-quality outcomes that enhance team performance and support organizational growth through collaboration.
Work History
Service Sales Representative
1 Year 4 Months
Cintas | 04.2025 - Current
Developed and maintained strong customer relationships, enhancing client retention and satisfaction.
Generated additional sales opportunities with upselling and cross-selling techniques.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Sleep Expert
1 Year 5 Months
Mattress Firm | 08.2023 - 01.2025
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Contributed to team objectives in fast-paced environment.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Bartender
2 Years 5 Months
Stones Throw Tavern | 10.2022 - 03.2025
Greeted patrons promptly and cordially, exhibiting excellent guest service skills
Supervised the opening and closing duties of the bar shift including cash handling procedures
Provided superior customer service while managing a fast-paced bar environment
Maintained positive relationships with vendors to secure competitive pricing on products and supplies
Electrical Apprentice
6 Years 2 Months
The Generator Connection | 08.2016 - 10.2022
Tested electrical wiring for live current using testing devices
Leveraged and increased knowledge of multi-meters, amp meters and other electrical testing equipment
Completed preventive maintenance tasks, inspecting, identifying and resolving issues prior to breakdown
Followed safety procedures, company protocols and OSHA guidelines, remaining accident-free
Determined equipment failure root causes using electrical schematics, knowledge and instruction manuals
Installed conduit and circuits for electrical equipment
Complied with building codes for new construction and renovation projects
Shift Manager
5 Years
Margaritas Mexican Restaurant | 07.2011 - 07.2016
Established and maintained positive and professional employee relationships
Addressed customer complaints and resolved conflicts
Created staff teams and delegated work tasks to increase productivity
Prepared and submitted daily reports to management
Trained and supervised new staff members
Education
Electrician Year 2 Apprentice Course
The New Hampshire School of Mechanical Trades | Hampton, NH | 02-2022
Electrician Year 1 Apprentice Course
The New Hampshire School of Mechanical Trades | Hampton, NH | 06-2021
High School Diploma
Dover High School | Dover, NH | 06-2011
Skills
Product and service knowledge
Customer relationship building
Interpersonal communication skills
Accomplishments
Partner of the Month April FY 26 Manchester, NH 68M
Sales & Service award (Mattress Firm): >100k in sales; P8, P9, P10, P11, P12.
>$900k in sales in my first year in a sales position.
Rookie of the Year FY 26
Manchester, NH 68M
Sales & Service Award
Sales & Service awards are given out on a monthly basis to Sales Associates who finalize over $100,000 in that specific period.
Service Sales Representative at CINTAS, Professional Uniform and Facility ServicesService Sales Representative at CINTAS, Professional Uniform and Facility Services