Ryan Heulings
Millville,NJ
Summary
Motivated individual with proven customer service expertise and adeptness in managing patient interactions. Demonstrates resilience and efficiency in fast-paced situations. Seeking to launch a career in a hospital environment to enhance patient experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Altruix
Vineland, NJ
02.2025 - Current
- Operated company vehicle with a focus on safety during delivery routes.
- Ensured adherence to safe driving practices to uphold organizational standards.
- Executed timely delivery of goods while ensuring compliance with pharmacy regulations and agency requirements.
- Executed routine maintenance tasks on delivery vehicles to ensure operational efficiency.
- Optimized delivery schedules by assessing and implementing the most effective order of operations.
- Ensured patient confidentiality by adhering to HIPAA regulations.
- Executed additional responsibilities as required by evolving conditions.
- Delivered exceptional customer service to enhance client satisfaction.
Er Transporter
Inspira Health Network
Vineland, NJ
07.2024 - 02.2025
- Facilitated patient transport via stretcher and wheelchair to and from necessary medical tests.
- Facilitated transport of admitted patients from emergency department to various departmental floors.
- Executed patient transfers from stretcher to bed/table with precision and care.
- Facilitated attachment of portable heart monitor to ensure accurate patient monitoring.
- Facilitated safe transportation of patients requiring oxygen support.
- Facilitated one-on-one consultations with patients as required.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
Attenanted emt class
Virtua Health
Berlin, NJ
03.2024 - 06.2024
- Hybrid Emt course which includes
- Obtain and document Pt history and general info
- Monitoring Patient/vitals
- General Medical terminology
- Assisting and transporting Patients on stretcher/wheelchair
- Providing Patient Care
- Failed out
General Laborer
Arc international
Millville, NJ
10.2022 - 04.2024
- Facilitated efficient picking and packing of glassware orders to ensure timely fulfillment.
- Facilitated order fulfillment by coordinating shipments via UPS and FedEx to ensure efficient logistics.
- Utilized pallet jack to streamline material handling processes and enhance operational efficiency.
- Facilitated customer inquiries and resolved issues via email and phone to enhance satisfaction.
- Oversaw palletizing operations to optimize workflow and enhance productivity. Coordinated with team members to implement best practices in product handling and storage. Improved operational efficiency by streamlining palletizing processes.
- Managed operation of packaging equipment to maintain product quality and consistency.
Part Specialist/Delivery Driver
CSTK
Vineland, NJ
10.2021 - 10.2022
- Oversaw departmental functions and ensured alignment with organizational goals.
- Facilitated customer troubleshooting to accurately diagnose required parts.
- Delivered exceptional customer service to enhance client satisfaction.
- Utilized company-issued email on Microsoft Office to respond to customer inquiries and facilitate communication with part specialists.
- Managed incoming phone calls to ensure effective communication and customer support.
- Executed timely delivery of parts to customers with credit accounts across NJ and PA.
Mavo Driver
Tricare
Vineland, NJ
07.2021 - 08.2021
- Facilitated door-to-door transportation services for appointments, ensuring safety and punctuality.
- Facilitated patient transfers in and out of vehicles using wheelchair lift as necessary.
- Utilized company iPhone to facilitate communication with dispatch for accurate direction and documentation delivery.
- Executed regular safety inspections to ensure vehicle compliance and operational readiness.
- Delivered exceptional customer service to enhance client satisfaction.
Service Manager
BIG LOTS
Millville, NJ
02.2018 - 06.2020
- Oversaw daily operations as primary manager on duty.
- Oversaw store opening and closing procedures to ensure operational efficiency.
- Assisted front end cashiers with daily operations and customer service tasks. Supported merchandising efforts to enhance product visibility and appeal. Helped maintain accurate inventory levels through regular stock checks.
- Oversaw operational performance of customer service department to enhance service delivery.
- Directed customer service initiatives to enhance client satisfaction and loyalty.
- Resolved customer concerns and feedback to enhance service quality.
- Delivered exceptional customer service through in-person interactions and phone communications.
Education
High School Diploma - undefined
Millville Senior High School
Millville, NJ06.2017
Skills
- Effective communication
- Healthcare assistance
- Patient monitoring
- Basic Life Support (BLS) certification
- Time management
- Medical exposure
- Patient observation
- Self-motivated professional
- Manual labor
Certification
- CPR Certification
- Driver's License
- BLS Certification
Timeline
Delivery Driver
Altruix
02.2025 - Current
Er Transporter
Inspira Health Network
07.2024 - 02.2025
Attenanted emt class
Virtua Health
03.2024 - 06.2024
General Laborer
Arc international
10.2022 - 04.2024
Part Specialist/Delivery Driver
CSTK
10.2021 - 10.2022
Mavo Driver
Tricare
07.2021 - 08.2021
Service Manager
BIG LOTS
02.2018 - 06.2020
High School Diploma - undefined
Millville Senior High School