Ryan Huerta
Ramsey,MN
Summary
Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
4
4
years of professional experience
Work History
Parts Associate
Carlson Toyota
Coon Rapids, MN
03.2025 - Current
- Managed inventory levels for parts, ensuring optimal stock availability and minimizing backorders.
- Coordinated with service technicians to fulfill parts requests efficiently and accurately.
- Implemented streamlined processes for parts ordering, reducing lead times and improving workflow efficiency.
- Trained new staff on inventory management systems and operational procedures to enhance team performance.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Parts Associate
North Country Rv
Ham Lake
01.2026 - 03.2026
- Developed relationships with vendors to secure timely deliveries and favorable pricing on parts purchases.
- Analyzed sales trends to forecast demand and adjust inventory levels accordingly, improving turnover rates.
- Oversaw daily operations of parts department, ensuring compliance with safety standards and company policies.
- Led initiatives to reorganize storage layout, enhancing accessibility of high-demand items for quicker retrieval.
Parts Counter Person
Gatr Truck Center
Elk River, MN
05.2024 - 12.2024
- Assisted customers with locating specific parts, to help shopping experience go smoothly.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Utilized computer systems to look up part information, expediting sales process and enhancing customer satisfaction.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
Sales Associate
Alaska Trailer
Anchorage, AK
02.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Service Advisor
Alaska Trailer
Anchorage, AK
02.2022 - 12.2023
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Parts Counter Person
Alaska Trailer
Anchorage, AK
02.2022 - 12.2023
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to fast and easy shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Utilized computer systems to look up part information, expediting sales process and enhancing customer satisfaction.
Education
High School Diploma - undefined
Kenai Central High School
Kenai, AK01.2017
Skills
- Sales Trends
- Verbal Communication
- Customer Service
- Cash Register Operation
- Handling Customer Complaints
- Customer Care
- Verifying Shipments
- Supply Orders
- Complaint Resolution
Timeline
Parts Associate
North Country Rv
01.2026 - 03.2026
Parts Associate
Carlson Toyota
03.2025 - Current
Parts Counter Person
Gatr Truck Center
05.2024 - 12.2024
Sales Associate
Alaska Trailer
02.2022 - 12.2023
Service Advisor
Alaska Trailer
02.2022 - 12.2023
Parts Counter Person
Alaska Trailer
02.2022 - 12.2023
High School Diploma - undefined
Kenai Central High School