Ryan Hymel
Summary
Motivated professional with talent for coordinating guest services. Well-organized with specialties in communication skills, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Desk Agent
IHG Hotels & Resorts
Covington, LA
12.2023 - Current
- Assisted guests at check-in, providing information on various services within hotel
- Processed payments accurately and efficiently.
- Provided information about hotel amenities, services, and local attractions.
- Generated daily reports detailing occupancy levels, revenue amounts.
Referee
USSF
Biloxi, MS
01.2014 - Current
- Communicated effectively with coaches, players and officials during games.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Interpreted rules to ensure fair play throughout competition.
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
Night Auditor
IHG Hotels & Resorts
Biloxi, MS
06.2023 - 12.2023
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
Bellman
Golden Nugget
Biloxi, MS
04.2023 - 09.2023
- Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
- Utilized portable equipment to take luggage from guests and transport bags to hotel rooms.
- Provided concierge services such as making restaurant reservations or providing transportation arrangements for guests when requested.
Truck Driver
Biloxi Shrimp Company
Biloxi, MS
06.2022 - 08.2022
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Maintained safe driving habits to protect property and general public on roadways.
- Followed regular schedule of pickups for individual customers and groups.
Education
Associate of Applied Arts - General Studies
Hinds Community College
Raymond, MS05.2020
High School Diploma -
St. Patrick Catholic High School
Biloxi, MS05.2018
Skills
- Hospitality services
- Transaction processing
- Office management
- Oral and written communications
- Guest relations
- POS systems
Certification
Commercial Driver's License, Class A
References
References available upon request.
Timeline
Front Desk Agent
IHG Hotels & Resorts
12.2023 - Current
Night Auditor
IHG Hotels & Resorts
06.2023 - 12.2023
Bellman
Golden Nugget
04.2023 - 09.2023
Truck Driver
Biloxi Shrimp Company
06.2022 - 08.2022
Referee
USSF
01.2014 - Current
Associate of Applied Arts - General Studies
Hinds Community College
High School Diploma -
St. Patrick Catholic High School
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