Ryan Joyce

- Provides treatment support, including assisting patients with exercises and modalities

- Assesses patient's response and offering feedback

- Providing, explaining, and answering questions with regard to home exercise programs

- Effectively coordinates and organizes daily clinic preparations (supply, equipment maintenance log).

- Trains multi-site scheduling coordinators and other Operations Support Specialists as directed by District Manager

- Ensures HIPAA compliance and adherence to best practices for business ethics

- Recommended exercise programs for clients, including injury prevention information

- Ensured correct form, technique and methods during training sessions

- Advised and oversaw exercise nutrition planning logs illustrating progression toward short and long term goals

- Improved staffing during busy periods by creating employee schedules and monitoring call-outs

- Onboarding of new employees to maintain adequate staffing levels

- Mentored junior staff members offering guidance/support in their assigned roles

- Provided exceptional customer service in a fast-paced retail environment

- Ensured health code compliance for all food preparation and storage