Microsoft Office
Ryan Karagiorgas
Team Leader
Chicago,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position in any environment. Ready to help a team achieve company goals.
Overview
10
10
years of professional experience
Work History
Store Manager
Sunglasshut
Schaumburg, IL
02.2016 - 01.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Input data in SAP/MIM to create updated status reports for quick reference of inventory progress and deadlines.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Increased total revenue by 25% over 3 years with at least 6% sales growth annually
- Developed new store location from ground up by hiring and training efficient team.
Team Leader
Serenity Aviary and Aquarium Services
Chicago, IL
12.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Built and maintained strong client relationships, leading to repeat business and referrals.
Skills
Goals and performance
Scheduling
Hiring
Team supervision
Coaching
Client service
Software
Linux Administration
Windows OS
Cisco
Timeline
Team Leader
Serenity Aviary and Aquarium Services
12.2021 - Current
Store Manager
Sunglasshut
02.2016 - 01.2021